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RecommendsNeutral OutlookApproves of CEO
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I worked at Capital One full-time (More than 8 years)
One of the very few large banks that you actually believe is trying to keep a morally justifiable course. All of the horrible headlines about big banks during the financial meltdown largely did not apply to Capital One. They are constantly trying new things and expanding into new areas. Their campuses in Richmond and Plano are top notch, and at least when I was there compensation was above average.
Constant churn internally. Director and up are constantly moved around, often times just to provide change for change's sake. A department that is running well is almost guaranteed to be largely disbanded within a year. Some people enjoy a new job every year, others not so much. Constant heavy pressure to perform with overly ambitious goals set by senior leadership.
Advice to Management
Get rid of the forced distributions and cross calibrations that demoralize half the workforce every year. Do not penalize people that enjoy and are good at a role and want to stay there. The role needs to be done, it should not have to be done by a different person every year if someone enjoys doing it!