Capital One

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Capital One Reviews

1,703 Reviews
1,703 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
893 Ratings

    Capital One knows that they are asking you to do a demanding job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fraud Account Supervisor in Tampa, FL
    Former Employee - Fraud Account Supervisor in Tampa, FL

    I worked at Capital One full-time (more than a year)


    They actually try to make you feel welcome when you become employed. They care about your well being and do a lot to make sure that even when you are being screamed at by customers that you have outlets to be okay.
    They feed you all the time.
    They make sure that morale is up with all of the competitions and prizes they can give you.


    Customers are absolutely terrible and you cannot defend yourself in anyway. They are the worst part of the job. I do not know how to explain how bad the card holders are, especially as a supervisor in the Fraud Department.

    Advice to ManagementAdvice

    Pay everyone in the fraud department more because they do not get nearly enough for what they deal with.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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