Capital One

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6 days ago

Senior Training Associate

Capital One Esperance, NY

Responsible for delivering the suite of Branch Distribution Teller training curricula. This individual will be responsible for ensuring the learning… Capital One

Capital One Reviews

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1,700 Reviews
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
890 Ratings
  • 1 person found this helpful  

    Great overall culture, but not immune from some negative pockets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Analyst in Richmond, VA
    Former Employee - Operations Analyst in Richmond, VA

    I worked at Capital One full-time (more than a year)


    Development Programs
    Especially the Analyst Development Program
    4 weeks of 'training' (more like summer camp for business geeks) over a year allow friendships and networks to develop
    Those running the program are very receptive to feedback and actively seek it out

    The company in general is very good to its main office employees (not so much contractors, call center workers etc)
    Quarterly fun days are great team-building and general fun
    Cheap Gym
    Multiple subsidized cafeterias
    on-site clinic
    on-site bank (which should really be expected given that they're a bank)
    free career counseling
    generous severance forewarning and pay
    free job search services after termination


    Leadership of my customer department
    Would often jump to conclusions before getting data (the company is actively against that sort of thinking, but it happened)
    Officially rewards the value of work produced over effort put into it, but in reality a bigger emphasis on looking like you're working hard

    Advice to ManagementAdvice

    If you're going to claim that the company uses Information Based Solutions, consider sending managers and directors to some of the training you send the analysts to.
    Also consider actually using the Personalysis as more than just a curiosity for personal reference. Classes could be suggested or even modified for the different strengths.

    Positive Outlook
    Approves of CEO

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