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Capitol Concierge Photos
Doesn't RecommendNeutral OutlookDisapproves of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Capitol Concierge full-time (More than a year)
Meeting kind people w very interesting backgrounds. Good hours.
Family owned and operated, not necessarily proficient in their roles. Sales pitch and promises made are very convincing but no plan to execute. Fly by the seat of their pants. Very little communication with concierges unless in crisis mode. The owners spend more time micromanaging the day to day rather than grow existing accounts. Listening and accepting ideas is not a practice. Issues roll down hill fast!
Advice to Management
Hire an upper level experienced manager to handle the day to day without bias or emotion. Take an active role in growing your associates. Get organized and stop changing the plan. Family is all over the board.... Company wide standards and communications are nonexistent.