Care.com

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Care.com Jobs & Careers

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Show:  All Results Last 7 Days
17 days ago

Customer Service Lead (Citrus Lane)

Care.com Mountain View, CA

Citrus Lane, a Care.com company is seeking a Customer Service Lead to lead our customer service team as they deliver quality, friendly, and efficient… Care.com


12 days ago

Account Manager, WPS

Care.com Waltham, MA

As a member of Care.coms Workplace Solutions team, the Account Manager serves as the primary business contact for Workplace Solutions clients and is… Care.com


12 days ago

Senior Systems Engineer

Care.com Waltham, MA

Working with the IT Infrastructure Team, the Senior Systems Engineer will help build and manage our internal IT infrastructure within, and across… Care.com


8 days ago

Associate Email Marketing Manager (Citrus Lane)

Care.com Mountain View, CA

Citrus Lane, a Care.com company, is an innovative social e-commerce company focused on the $50bn mom and baby market. Recently purchased by Care.com… Care.com


Care.com Reviews

28 Reviews
3.9
28 Reviews
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Care.com Founder & CEO Sheila Lirio Marcelo
Sheila Lirio Marcelo
16 Ratings
  1. 10 people found this helpful  

    Young? Single? Prepared to be overworked and unpaid. Care.com does not care about you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA

    I have been working at Care.com full-time (more than an year)

    Pros

    There are some amazing people you will meet at Care.com. There are company meetings often and the management keeps you in the know.

    Cons

    Because priorities and teams get juggled, your job will change... a lot. The management expects you to do ten jobs. When a new hire comes on, you are supposed to train them and do your ten jobs and the middle associates lives are hell. It's not fast-paced, it's warp speed. They keep hiring VPs, stretching the middle, and "cutting costs" by removing hard working employees.

    There is NO career path that makes sense. Promotions don't seemed earned.

    If you are young, single/married with no kids, expect to work your tail off. You will be there 7-9 and not get compensated for it. Their salaries are comical and many good candidates (who we desperately need) laugh at the salary. Culture isn't everything - and the culture is beginning to stink.

    If you don't drink the kool-aid and see what's going on, you'll want to leave. Care.com isn't there for its customers and it's not there for its employees.

    Advice to ManagementAdvice

    Stop stretching those in the middle! And spoiler alert - you have hired a**holes. You let good people go, keep the jerks, and the rest of us panic.

    Find someone who can run senior care rather than have us watch another person take it over and it continue to fail or discontinue it. How many people have led senior care and left? We're not as dumb as you think.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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