Care.com Jobs in Waltham, MA

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Show:  All Results Last 7 Days
30+ days ago

Senior Quality Assurance Engineer

Care.com Waltham, MA

Senior Quality Assurance Engineer – Lead project initiatives and support on-shore/offshore testing activities in an agile environment. Collaborate… Care.com


30+ days ago

Member Care Call Representative

Care.com Waltham, MA

Provide first point of contact to members who require assistance primarily through phone but may be required to communicate through multiple channels… Care.com


30+ days ago

Vetting Specialist - Child Care

Care.com Waltham, MA

The Child Care Vetting Specialist will be responsible for screening and vetting child care centers and care providers to join our child care… Care.com


23 days ago

Backup Care Specialist

Care.com Waltham, MA

• Review backup care requests and make decisions based on available information • Work with other backup care agents to maintain the strict… Care.com


30+ days ago

Associate Marketing Manager

Care.com Waltham, MA

The Associate Marketing Manager will play a key role within Care.com's Business Services team. The ideal candidate is a self-starter with a… Care.com


30+ days ago

Copywriter

Care.com Waltham, MA

Care.com, the world’s largest online destination for care, is seeking a mid-level Copywriter who can develop concepts and copy that reflects our… Care.com


30+ days ago

Senior Production Operations Engineer

Care.com Waltham, MA

Senior Production Operations Engineer sought by Care.com, Inc., the largest and fastest growing service used by families seeking reliable caregivers… Care.com


30+ days ago

ERP Systems Administrator

Care.com Waltham, MA

Care.com is seeking an ERP System Administrator to administer, further develop, and support our Cloud-based ERP environment. This person will work… Care.com


4 days ago

Manager of Engineering

Care.com Waltham, MA

• Drive technical strategy across multiple long term and short term projects • Transition well between providing high-level direction and diving… Care.com


30+ days ago

Vice President, Global Sales

Care.com Waltham, MA

Reporting to the Vice President and General Manager B2B Operations and Sales, the Vice President of Global Sales is an entrepreneurial, passionate… Care.com


Care.com Reviews

3.8
38 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Care.com Founder & CEO Sheila Lirio Marcelo
Sheila Lirio Marcelo
24 Ratings
  • Great co-workers, empathetic managers. Ambitious? You will be disappointed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketer in Waltham, MA
    Current Employee - Marketer in Waltham, MA

    I have been working at Care.com full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Overall Care.com is a good company. Culture is nice and you get to work with highly driven and talented people. Lots of interesting projects going on and the middle management that I worked for are nice people.

    People feel supported through major life changes. Managers and Directors are accommodating and go out of the way to help you out through critical transitions that normal people face from time to time - babies, illness, sick parents, divorce etc. You can work from home when you need to, and I did not see people misusing it. Most people have strong work ethics.

    The new office space is beautiful and every detail has been thought through. Kudos!

    Cons

    Care.com used to be great at identifying and hiring talented and passionate people. This is not true anymore. New C-level execs on the West Coast have hired entire teams from their past companies with inflated titles. While this new layer has been created, people in Waltham have no visibility or influence and have been turned into worker bees.

    Every one knows at Care, that you have to prove yourself to grow through the ranks, one level at a time. They don't make it easy but when you start reporting to people who cannot execute, have zero quant skills and their only credential is that they are from the same ethnic group as a C-level exec, it is disturbing. Running joke is that if you don't drink bubble tea - you don't have a chance.

    There are meetings throughout the day with total disregard that employees need to eat and get work done. Lot of folks work after hours at home because it is impossible to get anything done in the office. While the management team's fancy lunches(Lobster Cobb salad, Lemongrass chicken) are ordered from nice local eateries and their admins whip them smoothies and lattes, other people sit through meetings starving. This is not an exaggeration. The cafe in the building is just bad, salad bar is disgusting and most people don’t eat there. Either you bring food from home or pay extra extra to grubhub to get food delivered.

    Advice to Management

    Evaluate your hiring process. Even when negative feedback is provided on candidates, they are still hired. Some people actually show up as senior directors out of the blue and nobody has even met them. Involve HR while collecting feedback after interviews.

    The only reason I am dinging "upper management" is because of the questionable caliber of people that they have hired on the West coast.

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