Care.com Jobs in Waltham, MA

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Care.com Reviews

3.8
Rating Trends
Recommend to a friend
Approve of CEO
Care.com Founder & CEO Sheila Lirio Marcelo
Sheila Lirio Marcelo
29 Ratings
  • Helpful (3)

    Stay Away from High School Drama

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Former Employee - Anonymous Employee in Waltham, MA

    I worked at Care.com full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    - Met some great people
    - Unlimited sick days

    Cons

    - Being on the Phone all day
    - Pay is ABSOLUTELY terrible, kept promising commission, never happened.
    - Management on Member Care lacks direction and experience
    - Very high turnover rate and do not care about their employees
    - Top performers do not get rewarded or recognized
    - Hard work in this department gets you nowhere, they play favorites
    - High School environment with all the Drama
    - Team Leads/Supervisors will throw you under the bus to make themselves look better
    - The Call Center has no windows, they really want to give you that being in prison feel.
    - No Career Path
    - Get told to speak up if you have an issue, but then you get shunned for it

    Advice to Management

    Get Rid of the Upper Management in Member Care and change the toxic environment.


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