Doesn't RecommendNegative OutlookNo opinion of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Carl's Jr full-time (Less than a year)
The pay was average and I enjoy working for customers
They have one trainer responsible for training all incoming managers and she cannot focus and properly train with so many people she is responsible for. The training program is a joke. Cheap on labor and horrible absence of tools (a dish washer, label gun, proper timers to name a few) that could help crew and reduce costs, even labor, in the restaurant. Managers do not have it easy either with their dinosaur computer methods for ordering products and counting inventory. Workers are extremely stressed and unfriendly, what they call "scripting" frusterates a lot of quests but if you don't do it u could be fired. There is a lack of team work because all employees are too busy on their individual stations to accomplish much. They have no set prep person or maintenance and employees are expected to do these tasks along with their regular tasks throughout the day, and god forbid something runs out even if all employees have been extremely busy all day taking care of guests and orders you get reprimanded.
Advice to Management
Your in a new market. That's difficult I know. But listen to employees and management for ideas on what would help business move smoother and make them happy. Employees who are happy and not over stressed make customers happy. Invest in items that will help business and employees like a dishwasher especially in stores who's sales are over 30k a week. A label gun will save a lot of labor from employees having to fill out 100+ labels daily by hand. Invest in food storage pans- that saran wrap is difficult when your trying to be fast.
Recommend to a friend