Carphone Warehouse

  www.dixonscarphonegroup.com
  www.dixonscarphonegroup.com

Carphone Warehouse Jobs & Careers in London, England

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Show:  All Results Last 7 Days
4 days ago

Customer Consultant - Hampstead High St 28a

Carphone Warehouse London, England

Youll help our customers with whatever they need, asking questions and taking them through part of a huge range of products and services (well train… Reed.co.uk


4 days ago

Customer Consultant - Ruislip High St

Carphone Warehouse London, England

Youll help our customers with whatever they need, asking questions and taking them through part of a huge range of products and services (well train… Reed.co.uk


19 days ago

Customer Consultant - Mayfair

Carphone Warehouse London, England

Youll help our customers with whatever they need, asking questions and taking them through part of a huge range of products and services (well train… Reed.co.uk


19 days ago

Customer Consultant - Earls Court

Carphone Warehouse London, England

Youll help our customers with whatever they need, asking questions and taking them through part of a huge range of products and services (well train… Reed.co.uk


12 hrs ago

Customer Consultant - Barking Focal House – new

Carphone Warehouse London, England

Youll help our customers with whatever they need, asking questions and taking them through part of a huge range of products and services (well train… Reed.co.uk


12 hrs ago

Customer Consultant - Clapham Junction The Junction – new

Carphone Warehouse London, England

Youll help our customers with whatever they need, asking questions and taking them through part of a huge range of products and services (well train… Reed.co.uk


19 days ago

Customer Consultant - Kings Road 69

Carphone Warehouse London, England

Youll help our customers with whatever they need, asking questions and taking them through part of a huge range of products and services (well train… Reed.co.uk


26 days ago

Branch Manager - Chadwell Heath

Carphone Warehouse London, England

You might think of yourself as a leader of a team rather than a store manager, a motivator who leads from the front. Whats certain is that leading by… Reed.co.uk


18 days ago

Branch Manager - Kingston Church St

Carphone Warehouse London, England

So what are you going to bring us? A background in retail that shows us youve been a brilliant branch manager or team leader. On top of that youll… Reed.co.uk


26 days ago

Branch Manager - Kingston

Carphone Warehouse London, England

You might think of yourself as a leader of a team rather than a store manager, a motivator who leads from the front. Whats certain is that leading by… Reed.co.uk


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Carphone Warehouse Reviews

78 Reviews
2.3
78 Reviews
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Carphone Warehouse Deputy Group CEO Andrew Harrison
Andrew Harrison
23 Ratings
  1.  

    Schizophrenic company: view from the shop floor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Consultant in London, England (UK)
    Current Employee - Customer Consultant in London, England (UK)

    I have been working at Carphone Warehouse part-time

    Pros

    Flexible hours, thats about it

    Cons

    Head office want to make the customer experience like an apple store, with the focus on helping people, yet they still impose sales and insurance targets to stores and employees. What this means is that employees are pressured to make a minimum number of sales, tranlating to staff not wanting to help customers unless they get a big sale out of them. Sales is full of lies and being pushy. I hate it. Plus they are trying to roll out a new system where staff use tablets to help customers. Guess what, it doesnt work because they didnt do their user research properly. So nobody actually wants to use it, but are forced to or threatened with the sack. Same goes for targets, always get threats. Also, there is zero useful training. Just got to try n work it out for urself. If ur lucky, some existin staff will help u out.

    Advice to ManagementAdvice

    Get ur head out the clouds. Your vision will not work without getting a proper strategy in place. Either that or accept you are jus a sales man, stop pretending not to be. Atleast phones4u doesnt oretend to be somethin it is not.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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