Casual Male Retail Group

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Casual Male Retail Group Reviews

76 Reviews
76 Reviews
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Casual Male Retail Group President, CEO, and Director David A. Levin
David A. Levin
46 Ratings

    "Big On Being Terrible"

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    Former Employee - Call Center Representative in Canton, MA
    Former Employee - Call Center Representative in Canton, MA

    I worked at Casual Male Retail Group as a contractor (less than a year)


    I would like to first start off by saying that my review is not about the retail stores across the United States. I am strictly talking about the corporate headquarters in Canton, MA.

    There are no pros here.


    Coming into this position is like going back into time. As soon as you enter the building, it is as though you are walking into the 1970s'. The faces that you see are of the older generation which is fine. However, you can see that these are the people who have worked here there their whole lives and they have just stopped caring for themselves. Since we are a clothing store first and foremost, you would think that the stylists; buyers and whatnot would be up-to-date with their wardrobe. Wrong. They themselves also lack a sense of modern appeal/flair to them. I just always thought that people who work in retail for their respective companies need to have a certain sense of fashion to them. It was as though everyone was living under a rock and did not know how to enter the 21st century. I was always happy to see this one woman who still lives in the 80s' with her big hair and acid washed jeans. Rock on!

    Speaking of the 21st century, let me tell you about the computer I was given. A PC running Windows XP! I was a Call Center Representative or as management calls us: "the voice" of the company. Well, the "voice" of the company are using a 12-14 year old and counting computer. Nowadays, it is very common to see dual screen monitors. This place has never heard of such a thing. Why would they know? They give you the most oldest piece of technology there is known to man. Like the employees this company employs, everything old is new. I could not believe what I was seeing when I first got there and what I would be using. The mouse wasn't even USB! It was the old ones with the ball on the bottom of it! I couldn't help but laugh knowing that this was the same kind of technology that I was using in middle school. I voiced my opinion on this and management looked at me as though I was the devil. They could not believe that there was someone actually challenging them to do something about this. After awhile, I just gave up knowing that this was just a temporary position and I would be gone anyways. Just live with it like everyone else who has worked here for 10+ years. Be sheep just like the rest of them.

    I can see that the employees that work there are just happy to have a job and don't want to "make waves" as they say. They put up with the dilapidated computer that they use everyday; they put up with every little thing that they do. Nobody wants to speak up because they do not know how to and that "old-school" mentality once again pops up with this corporate culture here. They changed their name from "Casual Male" to "Destination XL" because they wanted to be new, hip and fresh. I can assure you that nothing has changed.

    There is just nothing innovative or fresh to this place. The slogan that they shout around here is "Big on Being Better" but the only thing "big" is the demographic that they cater towards to.

    Advice to ManagementAdvice

    I don't even know what to say to upper management. They won't listen to you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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