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Caterpillar Reviews

823 Reviews
3.5
823 Reviews
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Caterpillar Chairman & CEO Douglas R. Oberhelman
Douglas R. Oberhelman
429 Ratings
  1.  

    Giant company struggling to embrace change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Peoria, IL
    Current Employee - Anonymous Employee in Peoria, IL

    I have been working at Caterpillar full-time for less than a year

    Pros

    Stability, family-oriented, friendly, good benefits

    Cons

    Middle management saturation, poor understanding of process, fragmentation between departments.

    Advice to ManagementAdvice

    Incorporate solid UX methodology for technical decisions. This needs to be a top-down mandate. User experience research and documentation will make it so the end products are truly customer-focused. As it is now, senior management make technology decisions based on personal preference that may comply to a limited set of business needs rather than on overall customer experience priorities.

    Recommends
    Positive Outlook
    No opinion of CEO