Cellular Sales – Charleston, SC
Cellular Sales provides true performance-driven, work-life balance, as well as the highest commission structures in the industry. Join one of the… Cellular Sales
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I worked at Cellular SalesDoesn't RecommendNegative OutlookDisapproves of CEODoesn't RecommendNegative OutlookDisapproves of CEO
I was very good at sales. I worked every angle that didn't screw the customer to make money. I even got in trouble for trying to work the system to make more money and keep customers in the store, and i still only made just over 40,000. So, without being able to do what i wanted with my schedule and enjoy my life outside of work, i would have never stayed there for any amount of time.
-Lies from upper management
-Pure commission that keeps getting less and less
-Too many co-workers competing to talk to one customer to try to squeeze a penny out of them
-Deacts - they will lie to you about these all day long, the real deal is they will not only take back whatever commission you got paid on a phone, but also what they deemed the actual phone cost was (which they say they split with you, but there is no way they are paying what they say they are for the equipment). So, for easy math, if you sell a phone and the customer takes it off the account in 181 days, you loose your commission plus you PAY about 5 times what you originally got paid on it, no joke. They will lie and dance around this as much as possible, but that is the truth. You pay 5 times what you made. -- this alone is reason not to work here, because it has to be illegal.
-You as the employee take on ALL the risk from customer complaints to phones, to rebates...there is little to no help coming from above, even if something out of your control happens, they want YOU to pay for it.
-If you are a good person, that is not good here. If you are a snake and screw over your co-workers and flirt (or more) with your directors or team leads, THAT is how you can work the good shifts and get the trade-shows where there is potential for more money (but be careful, because then there are more deacts too!)
-The stores don't have enough accessories, so if someone comes into buy something, you would be able to make a couple bucks if the store had it, but they don't, and when you tell your inventory manager, you get the run around (probably because they are waiting for it to go on sale and then still charge you a crazy amount when it goes missing).
-They charge you FULL RETAIL if anything goes missing from the store. Even if you find an accessory later it is insanely hard to get any money back for it.
-You have to scan the entire stores inventory AT LEAST once a day if not twice.
-The list goes on and on, but you get the idea by now. They will use you, and tell you it is for experienced sales reps, but they are looking for someone to beat up and quit before the next sucker comes in.
Advice to Management
C'mob guys, wake up. Your employees are not idiots and can see right through what you are doing. Making the dealer cost for a phone so high that when it Deacts and you 'split' the loss, we know you are covered completely with just 'half' the phone.
Stop being so greedy! Try to help your employees make some money by decreasing the number of shares.
Stop being so greedy and try to say the cost of something that you are buying in bulk is 9 dollars when WE KNOW it is costing you less then a dollar.
Stop being so greedy and LISTEN to what is happening on the sales floor. LISTEN to how most of your employees have to have a second job just to maintain because you keep cutting commissions lower and lower.
Stop being to greedy and fix your system so people can actually understand their check and it isn't a maze just to see what you should have been paid last month.
Stop being so greedy and show on the leaderboard what people are actually getting paid, not what they get paid when the hit bonus...it would work so much better (and every sales job i've had before) will show what you are currently getting paid for the month, and if you hit bonus it will JUMP UP TO 'X' amount. It gives sales reps a real goal to shoot for, like, if i sell this one last thing then i can get THIS MUCH EXTRA!!! Not, if i sell this one last thing, i'll get paid exactly what its been showing i'm getting. -- what ends up happening is no one cares to try to hit bonus, we know our check is going to drop SO much anyway because you are taking out Deacts, then you are taking out missing inventory (bullcrap) then you are taking out taxes (at least that isn't your fault) -- i mean, our checks drop so much it is just depressing and takes the wind out of any sales reps sails that they just won't care.
In the nicest way possible, you guys are stupid and have no manager technique or empathy for your sales reps. Your main goal is to sell the sales reps on why taking more money from them is okay. Really, it makes you guys just straight up a-holes. I have a feeling you've heard this before, but just throw this on the list.