Cengage Learning

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Cengage Learning Jobs & Careers in Andover, England

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20 days ago

Accounts Payable Administer

Cengage Learning Andover, England

Accounts Payable • Processing of all authorised AP invoices and credits • Processing of… Cengage Learning


1 day ago

Designer – new

Cengage Learning Andover, England

Job Title: Designer Company: Cengage Learning EMEA Department: Marketing Communications Job Location: Andover, Hampshire Date: January… Cengage Learning


6 days ago

HE Inside Sales Representative - Western Europe

Cengage Learning Andover, England

Job title: Higher Education Inside Sales Representative – Western Europe Date: October 2014 Reports to: HE UK & Europe Sales Manager Location… Cengage Learning


Cengage Learning Reviews

443 Reviews
3.3
443 Reviews
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Cengage Learning CEO Michael Hansen
Michael Hansen
209 Ratings
  1. 2 people found this helpful  

    Great content, large portfolio, service strategy non existent, poor employee empowerment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Andover, England (UK)
    Former Employee - Sales Representative in Andover, England (UK)

    I worked at Cengage Learning full-time (more than an year)

    Pros

    Great content, which is recognized by the academic community. Large portfolio of databases & supporting technology. One of the few publishers that has both content and technology across all disciplines.

    Cons

    Service strategy non existent, poor employee empowerment (decisions are not taken timely and all pass senior management). Endless stream of emails as result of lack clear division of responsibilities towards customers and lack of structured approach to service management. Little customer support resources available.

    Advice to ManagementAdvice

    Digital learning solutions mean need for different skill sets and mind state

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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