Centene Jobs & Careers in Great Falls, MT

Hiring? Post a Job
1 job opening Back to all jobs

Show:  All Results Last 7 Days
30+ days ago

Critical Facilities Engineer

Centene Corporation Great Falls, MT

• Perform regular walkthrough of electrical and mechanical plant for Data Center facility. • Provide reporting and communications to… HealtheCareers

Centene Photos

World Head Quarters in Clayton

+ Add Photo

Centene Reviews

202 Reviews
202 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Centene Chairman and CEO Michael F. Neidorff
Michael F. Neidorff
127 Ratings
  1. 9 people found this helpful  

    frustration, frustration, frustration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Analyst (A3) in Great Falls, MT
    Former Employee - Claims Analyst (A3) in Great Falls, MT

    I worked at Centene full-time (more than 5 years)


    The pay is decent for the area. If you have little kids, the daycare is great. The benefits are decent, not as good as they were when I started there, but still decent. If you have solid computer skills, they are willing to train on the medical insurance processing stuff (...to a point).


    The atmosphere is lousy. People are treated like office equipment. There is no longterm direction or clear goals. I worked there for 7 years & it always felt like we were flying by the seat of our pants. The stress level is off the charts and it doesn't have to be. I feel like the company only cared about making money. Here we were processing claims for some of the most vulnerable of our population but there was never any concern for the patient or the doctors treating them. Their policy seemed to be to screw around long enough to wear the providers down until they gave up trying to get payment. As hard as it was to get proper payment out of Centene, no wonder providers are leary about taking on Medicaid patients. I found it deplorable. When any questions were raised about why we were taking on new states when we couldn't handle the ones we already had, they said it was growth. Any questions regarding the company itself were answered with statements of how the pay and benefits were good and if you didn't like it you could go elsewhere. The company is very "Top-Down" and there is no meaningful way for lowly workers to share ideas or suggestions. Management was very defensive and resistant to any ideas from underlings. I came to Centene with nearly 10 years of medical insurance experience and even when I found glaring errors in processing policies, I was told that "that was just how they do it." I even copied an entry from the CPT manual to back me up and contacted everyone I could think of ... no luck. A couple of years later, someone with a better title than me must have discovered the same policy error because it finally did get changed. Who knows how many claims were underpaid in the years preceding. I came from an atmosphere at my old company where everyone had a voice and the goal was to do it right the first time and if adjustments were needed down the road, take care to get those right. The patients and providers mattered. At Centene, the policy was just to shove it through, right or wrong and adjust it later, right or wrong (& possibly multiple times) ... which is a horrible, costly policy. Is the company growing? Sure, they are taking on new business all the time. Plans are dropping all the time, too, though. I truly believe that the only reason Centene is doing as well as it is is because there aren't enough reputable companies in the Medicaid business.

    Advice to ManagementAdvice

    You need a complete reboot. The top-down structure is ineffective. You hire people for their experience and then muzzle them. If you really wanted to improve the company you would re-vamp the entire culture to where people had a voice. You would really dig deep to find a moral core within the company's mission and revisit that constantly. Of course you need to make money. I am not against making money. However, when money is the driving force behind your business, everything else gets lost ... like ethics and responsibility. Also, the atmosphere when I was there was oppressive. There needs to be a shift where people feel like they matter. It should feel safe to both give and receive feedback. Meetings should be more open. There should be agendas with times allotted to cover the items including discussion. Items needing follow-up should be captured and assigned to a specific person (or group) for timebound follow-up. When I worked there, most meetings involved the supervisor reading a list of things, very little input and NO followup. On rare occasions when I felt we had made some progress, things fell through the cracks because the busy supervisor did not follow up. Don't be afraid to delegate. Let someone who is committed to whatever it is and who has less on their plate do the follow-up. Trust your people. Most employees want to do a good job and feel good about the job they do and the company they work for. Do your part, let them do theirs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Work at Centene? Share Your Experiences


Click to Rate