Central Payment Jobs in Waterbury, CT

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Central Payment Reviews

3.6
Rating Trends
Recommend to a friend
Approve of CEO
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Zachary Hyman
11 Ratings
  • Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Central Payment full-time

    Pros

    - Fortune 500 company - learn how to provide customer service and sell in a very demanding environment - build patience - learn the credit card industry - learn how to protect yourself from soliciting agents from other companies of all industries

    Cons

    - can be a very hostile work environment - management is always in a constant flux about protocol - sales driven; customer service suffers - independent sales agents create very difficult customer service situations to handle - very few career opportunities unless in sales departments - below average pay for customer service reps

    Advice to Management

    TSYS rep should be at location to handle TSYS issues that affect company - comprehensive training away from phones should be mandatory before reps start on phones.


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