CenturyLink Jobs & Careers in La Crosse, WI

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21 hrs ago

RETENTION SUPERVISOR 1 – new

Centurylink La Crosse, WI

CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to… Centurylink


30+ days ago

Customer Service and Rentention Representative

Centurylink La Crosse, WI

CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to… Centurylink


13 days ago

Inbound Sales & Care Representatives

Centurylink La Crosse, WI

CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to… Centurylink


10 days ago

LEAD HR BUSINESS PARTNER

CenturyLink La Crosse, WI

CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by… Beyond.com


9 days ago

CUSTOMER CARE CONSULTANT

CenturyLink La Crosse, WI

CenturyLink's customers range from Fortune 500 companies in some of the country's largest cities to families living in rural America. Headquartered… Glassdoor


15 days ago

INBOUND SALES & CARE REP

CenturyLink La Crosse, WI

CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to… Glassdoor


8 days ago

Manager, Center Sales & Care

CenturyLink La Crosse, WI

• Manage Inbound Sales and Care call center operations by providing both strategic and tactical direction, guiding the day-to-day management of… Glassdoor


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678 Reviews
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678 Reviews
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CenturyLink President & CEO Glen F. Post, III
Glen F. Post, III
246 Ratings
  1. 1 person found this helpful  

    Lousy place to work. Only recommend to anyone if they have absolutely no other option.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Order Help Desk  in  La Crosse, WI
    Former Employee - National Order Help Desk in La Crosse, WI

    I worked at CenturyLink full-time for more than 3 years

    Pros

    Job security. That is pretty much it.

    Cons

    Poor leadership, poor communication, no one wants to take responsibility for anything (including upper management). Company focuses on quantity, not quality. Almost impossible to get approved time off (even when you have enough paid time off) Some departments are run like a dictatorship. Micromanagement. Horrible computer systems. Condescending or even outright insulting managers. Some departments provide very poor or no career development and a chance to move into another position.

    Advice to ManagementAdvice

    Focus on quality. Back off and let people do their jobs. Let people have some of the small things like music. Just that simple thing will help productivity go a long way. Stop focusing on the bottom line all the time and focus on your employees. Do not terminate employees so quickly when sales numbers cannot be met. The system is so poorly designed and executed, by the time agents have learned their way a little, they are out the door for not reaching the sales quota.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO