Cerner – Silver Spring, MD
•Place a high priority on serving all customers, lead user group meetings to establish… Cerner
Cerner – Kansas City, MO
include: • Design and execution of program(s) that align with corporate and organizational imperatives. • Conduct organizational needs analysis to… Cerner
Cerner – Selma, AL
CHC is currently seeking a PRN Licensed Practical Nurse. The LPN will… Cerner
Cerner – Minneapolis, MN
he Test Analyst is primarily responsible for designing and executing tests. This role requires not only application knowledge, but also system… Cerner
Cerner – Roseville, CA
Cerner is looking to hire a Project Manager in our RevWorks Adventist Health division. A Project manager is responsible for managing the Revenue… Cerner
Cerner – Kansas City, MO
The Supply Chain Consultant is responsible for developing strong working relationships with clients; analyzing client work flow and developing future… Cerner
Doesn't RecommendPositive OutlookNo opinion of CEO
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Cerner full-time (More than 3 years)
Once I got initiated to all of the procedures and lingo, things went pretty easy for me. Most of the people who work in support are not technical talents so if you have a knack for that sort of thing, you tend to dazzle people. A majority of Cerner employees will experience an acceptable work life balance. There's the preference among managers to see their employees working above a 40 hour work week but I haven't noticed any difference in treatment from associates who do and those who don't. Somebody probably tried to structure the company at one point but more or less it seems like a mad house - the good side to this is that it creates something like a "free enterprise" environment where good ideas flourish and you will be recognized for successful projects. Cerner pays you a fairly competitive salary up front.
Either nothing is written down, or it's written in a place you'll never look. There's very little training infrastructure to speak of and what of it there is feels more like busy work. Although most associates usually experience an adequate work life balance, there are times where you do feel pressure to stay late. This mostly seems to be due to how long your manager has been working here. If they are an older associate they tend to think that long hours = productive associates. Regardless of your performance you just won't be doing well in their eyes unless you work as late as them. Compensation leaves something to be desired. Raises are based on a bell curve - competing with the rest of your organization - and at times they seem random. Also, for some reason Cerner HR doesn't believe and renegotiating an associates payscale for any relevant circumstances. For example, if you work in an organization, only have a bachelors degree, but get promoted into a position which usually only accepts candidates with Master degrees, you will typically still be paid from the payscale of your previous position, even if you later obtain a Masters degree. This creates a situation where you can be training a new-hire who makes 10k more than you because they were hired AFTER obtaining their Masters degree and you'll typically have to settle for your 2% per year raise. Ultimately Cerner is a pretty standard corp. with a lot of individuals in middle to upper management who are, of course, completely out of touch with their decisions. When they decide to actually do something to change your day to day, it's usually a bad thing.
Advice to Management
Cerner is a software company, not a Healthcare company. The primary focus should be on the quality of that software, and the level of competency that the various support and consulting personnel have with that software. The "making an impact on the health care market" thing looks really good on paper but when you start drinking your own kool-aid then your code goes down the toilet and then your services start to suck. No matter how much you sink in to customer service interaction seminars or beg your employees to create a personal connection to their jobs, your clients will always be dissatisfied with poor performing code and untrained associates.