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30+ days ago

Vice President, Financial Consultant

Charles Schwab Albuquerque, NM

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s… Glassdoor

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Charles Schwab President and Chief Executive Officer Walt Bettinger II
Walt Bettinger II
536 Ratings
  1. 5 people found this helpful  

    Great Company - Strong Ethics & Leadership

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time (more than 8 years)


    Schwab is an outstanding place to begin your career in financial services due to the emphasis on ethics, service and (in the call center) with no hard sales. Schwab lets you take the time to treat the client RIGHT and provides the infrastructure to do so. It is not perfect, but when you need help there is an SOS Team that you can call for ANY question on how to help the client and they will give you information on how to handle the call and help you find the correct procedure, department, etc. so that your learning and professionalism is supported at ALL times. I found the leaders to be inspirational and grounded - people who really care about the welfare of human beings. Our Executive VP in Denver (who has now left) knew every front line associate's name and knew something about their life. She knew ALL of the details about operations and set an amazing example- she would spend a certain number of hours every month taking client calls so that she had a clear understanding of the client experience - just like Chuck did when he started the company. Schwab also has a one month paid sabbatical for employees who work there for at least five years (you get one every five) on top of vacation. Benefits are very good, not great. Health Insurance, 401k, Life Insurance, etc. If you work hard and have a great attitude, you will have lots of opportunities to move up.


    No raises for a very long time, and some support teams (which I worked for) are not as strongly recognized for their hard work due to the nature of their position and not having client contact.

    Advice to ManagementAdvice

    Loosen the purse strings for raises, and you will keep your most valued assets - your long-term employees. Walt Bettinger seems a great leader, but a little stringent with Operations costs at times. Sometimes it makes sense to give people a big financial moment with an unexpected stock award or bonus to keep them excited. Give your managers and leaders a little latitude to spend money in ways that will keep employees on site motivated - executive leaders off site can't be everywhere all the time and know what's going on locally. Competition for good people in the local area will sneak up on you and then you lose out.

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