Charter Communications Jobs in Stamford, CT

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18 days ago

Public Access Coordinator - Newtown, CT

Charter Communications Newtown, CT

Responsible for working with the public to coordinate, schedule, and air productions on the public access channel for the viewers in the area served… Charter Communications

27 days ago

Broadband Installer - Newtown CT

Charter Communications Newtown, CT

Perform basic installations, disconnects, reconnects, service upgrades and downgrades, and relocates for residential… Charter Communications

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Charter Communications President & CEO Thomas M. Rutledge
Thomas M. Rutledge
217 Ratings
  • Helpful (9)

    "Let them eat cake"

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    Current Employee - Analyst in Stamford, CT
    Current Employee - Analyst in Stamford, CT

    I have been working at Charter Communications full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO


    They pay very well for my job level. I've made some great friends, too.


    To start, most people are treated as hired help; their input, ideas, and anything other contributions they try to make - except for narrowly defined operational tasks - are duly rebuffed. There is no sense of entrepreneurship, pride, or thinking outside the box because these qualities are frowned upon. So, I have spent the past year and four months literally running reports and turning them in. Rinse and repeat.

    The benefits are a joke. I pay out the wazoo in insurance premiums, yet I have a $1,600 deductible I have to satisfy before insurance covers anything. We get 10 DAYS of vacation PER YEAR, plus 4 "floating holidays", and then only the bare minimum of bank holidays off - excluding MLK Day. Yes, one of the largest cable companies in the US does not observe MLK Day. They also REQUIRE you to come in during inclement weather - working from home is forbidden, even though we sell internet - and if you cannot come in for "personal reasons" (i.e. your road isn't plowed, the interstate is closed, and the Governor has declared a state of emergency) you have to use your paltry vacation time. Even if you do go "rogue" and work from home anyway to avoid a vacation day, they will still make you use one and not give it back to you.

    The ironic thing is my manager gave me a song and dance about work-life balance and how it important it is when I was interviewing. But, I have never worked for a place that is so extreme on the "work" side of the balance. The upper management who did come over from St. Louis mostly do not have families or left them there. They are in at 7 AM, leave at 8 PM and expect us all to do the same. If they had been up front about how important the optics of being in your seat for 13 hours are, I certainly wouldn't have come here. For the record, I have never been spoken to about this; it's just apparent that this is the dynamic. Some of the upper managers who made the move are incompetent, yet have immunity because they're from the "Old Guard". They have made tremendous mistakes with serious financial consequences, yet are still here. Meanwhile, people hired locally are essentially on an indefinite probationary period where they can be let go for any error. It's "Let them eat cake" for the 21st Century.

    Advice to Management

    You're paying people a tremendous amount of money, yet don't let them use their brains. Leverage the human capital you have. Also, embrace the changing times and develop a marketing strategy that focuses on winning more, not losing less.

    Needless to say, there are no opportunities for personal growth - unless you made the move from St. Louis. To stay on the nepotism track, hire and fire based on merit. There are incredibly incompetent people making incredibly bad decisions and you will lose good people. You're losing me as of Friday.

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