Chartwells Jobs & Careers in Highland Heights, Campbell, KY

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Chartwells Reviews

86 Reviews
86 Reviews
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Recommend to a friend
Approve of CEO
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Steve Sweeney
25 Ratings

    Mediocrity is not only tolerated, but encouraged.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Highland Heights, Campbell, KY
    Current Employee - Cook in Highland Heights, Campbell, KY

    I have been working at Chartwells full-time (more than an year)


    Chartwells offers a good work-life that's not often seen in foodservice. The schedules are fairly flexible, and the benefits are decent, albeit expensive.


    Mediocrity is not only tolerated, but encouraged. Generally, the kitchen management (chefs, supervisors) are typical institutional foodservice personnel: bottom of the barrel. After all, the decent chefs tend to rise to restaurant and hotel management. The rest settle at the bottom, i.e. contract foodservice providers like Chartwells. If you have minimal talent and modest pride in your cooking, working for such unskilled, talent-lacking management can be frustrating and unfulfilling.

    Raises are nonexistent, promotion-from-within does not occur, and the company is structured to avoid wage increases and benefits by encouraging rapid, yearly turnover. As such, the kitchen is in ever-increasing crisis mode as the school year drags on.

    Advice to ManagementAdvice

    Promote talent from within, not incessant mediocrity from outside. Actually conduct yearly performance evaluations and merited raises to avoid bleeding off talent and having to rely on constant influxes of new, untrained employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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