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13 days ago

Director, Product Management Plano, TX

• Develops overall product strategy focused on vacation packages (e.g., air and hotel) and end to end the end to end Cheap Caribbean customer…

13 days ago

Director of Data and Analytics Plano, TX

This is a key leadership role with high exposure and is a direct report to the President & CEO. The Director will also work closely with leaders… Photos

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65 Reviews
65 Reviews
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Josh Paine
24 Ratings
  1. 1 person found this helpful  

    The worst job I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Agent for Customer Service  in  Phoenix, AZ
    Former Employee - Senior Agent for Customer Service in Phoenix, AZ

    I worked at full-time for more than a year


    When upper management was out of the office to screw things up. When a resort would come to the office to buy lunch. That is absolutely it.


    Everything else. Not being able to use your vacation, no raises, micromanaged beyond control, supervisors that either knew nothing of the process or were dictators, getting errors over the process when I was never officially trained. Also, the place is ran by a shoddy HR department where I witnessed a supervisor using a homophobic slur against 2 agents...and HR fired the agents instead of the supervisor!!! Complete insanity. And yes, I'm 99% sure HR will respond to this review with their usual whining.

    Advice to ManagementAdvice

    I'd advice them to clean house for the agents/management; instead, I've only witnessed all of the quality agents and management quitting or being let go.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO