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Cheesecake Factory Chairman and CEO David Overton
David Overton
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    CCF Knoxville

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    Former Employee - Server in Knoxville, TN
    Former Employee - Server in Knoxville, TN

    I worked at Cheesecake Factory full-time (less than a year)


    The group moral is great. Little to no drama and everyone works together. Best server team.


    Favoritism is ridiculous. Some full time servers get 6 serving shifts while other full time servers only get two. Servers no call no show consistently without any consequences. Half of the staff doesn't know the menu because many are students who work once every 1-2 weeks.

    Advice to ManagementAdvice

    Grow a back bone and fire the obvious dead weight. Stop favoring servers based on looks and flirting. Your best servers are being over looked because you're too busy hitting on the princess posse.

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