Chem-Dry Jobs & Careers in San Rafael, CA

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Chem-Dry Reviews

10 Reviews
10 Reviews
Rating Trends

Recommend to a friend
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Dan Tarantin
2 Ratings

    Be very, very careful with Chem-Dry / HRI

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Logan, UT
    Former Employee - Anonymous Employee in Logan, UT

    I worked at Chem-Dry full-time for more than a year


    Like many small companies, everyone gets to wear a lot of hats. That can mean a lot of exposure and involvement, as well as a lot of autonomy to set up systems and procedures as you see fit. Close interaction between technical, operational, and sales/marketing leads to a lot of learning opportunities. Many franchisees are absolutely wonderful people, and helping them can be very rewarding. HRI was once a great place to work in Cache Valley, and many of the core elements that once made it a good environment are still there.


    Be prepared for some ethical challenges in how the company treats employees, vendors, and customers (franchisees). In nearly every role in the company, you will frequently have to deal with dissatisfied and angry customers and franchisees - and often their complaints are completely legitimate. When I was there, there was a core "in-crowd" that guarded the companies' stories carefully, and if you didn't belong to that crowd, or questioned anyone's approach, good luck. Be prepared to be ostracized to some degree if you are not of the right culture. HRI is currently owned by a venture capital group (Baird Capital), and the typical short ownership cycle makes long-term business development initiatives very challenging. The organization has been suffering a lot of turnover in 2014, both in Logan and at the Nashville location, and there are reasons.

    Advice to ManagementAdvice

    .....for what it's worth: Recent business results speak for themselves. There are tremendous morale issues both within HRI and within your customer network, and many of these issues go hand-in-hand with one another and impact business results. Compensation and benefits are adequate for a company this size, but the company values and culture (not the mission statement) need some serious attention.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO