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30+ days ago

Area Director - Northern VA

Chipotle Fairfax, VA

At Chipotle, were committed to creating a performance-based culture that leads to the best restaurant experience possible for our employees and our… Chipotle


30+ days ago

District Manager - Northern VA

Chipotle Fairfax, VA

At Chipotle, were committed to creating a performance-based culture that leads to the best restaurant experience possible for our employees and our… Chipotle


30+ days ago

Area Manager - Northern VA

Chipotle Fairfax, VA

At Chipotle, were committed to creating a performance-based culture that leads to the best restaurant experience possible for our employees and our… Chipotle


5 days ago

Sr. ETL Developer

Chipotle Denver, CO

•Develop ETL packages based on business requirements and service level agreements •Responsible for reviewing requirements, contributing to design… Chipotle


5 days ago

Prescott Valley - Service Manager (for Sedona) (en español)

Chipotle Prescott Valley, AZ

Asegurarse de que se sirvan alimentos de excelente sabor y alta calidad. Resolver problemas relativos a la calidad de los alimentos. Controlar la… Chipotle


5 days ago

People Support Reporting Analyst

Chipotle Denver, CO

include, but are not limited to: Data Reporting •Consulting with management… Chipotle


5 days ago

Oro Valley - Crew Member (en español)

Chipotle Oro Valley, AZ

Nuestros miembros del crew son responsables de preparar los artículos alimenticios a diario, mantener un área de trabajo limpia y desinfectada y… Chipotle


5 days ago

Tatum and Bell - Crew Member (en español)

Chipotle Phoenix, AZ

Nuestros miembros del crew son responsables de preparar los artículos alimenticios a diario, mantener un área de trabajo limpia y desinfectada y… Chipotle


5 days ago

Sedona - Crew Member (en español)

Chipotle Sedona, AZ

Nuestros miembros del crew son responsables de preparar los artículos alimenticios a diario, mantener un área de trabajo limpia y desinfectada y… Chipotle


5 days ago

Discovery - Crew Member (en español)

Chipotle Tempe, AZ

Nuestros miembros del crew son responsables de preparar los artículos alimenticios a diario, mantener un área de trabajo limpia y desinfectada y… Chipotle


Chipotle Reviews

3.4
Rating Trends
Recommend to a friend
Approve of CEO
Chipotle Co-CEOs Steve Ells & Montgomery F. Moran
Steve Ells & Montgomery F. Moran
798 Ratings
  • Helpful (4)

    I cry before work every day // Double standards and favoritism.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    - Fair and balanced, in the beginning of my so far nearly two year career with them - Both of my parents passed away and they made me feel like family, again, this was in the beginning - I honestly have so few pros about working here, it's disheartening.

    Cons

    I have been a cashier for nearly all of the one year and eight months that I have worked at this Chipotle, the GM that held the restaurateur title soon moved on to greener pastures and the torch was passed off to someone else, and that was where everything began to fall apart. I have always pushed myself to be the best and do my work and a little extra so that no one has to pick up after me, and over the past year the store is in shambles when I arrive. No matter how busy, or slow, I am always picking up the pieces that the other cashiers don't care to. From facing boxes,t o stocking, to even garbage cans. I am so swamped when I arrive that I, barely, get it all in place by the time that peak arrives. I have been yelled at by corporate for so much as being in the back, but how else am I going to make sure that it looks good, and things that we need like napkin boxes are open and ready for people to just grab as they pass by? This leads me to the favoritism, and how I am treated when compared to the other cashiers that come through the store that day. I come into my shifts nearly forty minutes early, because I am so afraid that the place will be a wreck that I need the time to adjust, and mentally make a plan of action. I am constantly watching the morning or mid cashier just.. Standing, talking to customers for twenty minutes, or in the back having a powow with friends. This is allowed, not one person from management bats an eye, and when I ask for something to be done before I clock on, or for the previous cashier to check out and help me, I am greeted with sneers and a vanishing act, when I am looking away, or busy with something as simple as melting ice. I am not the best, Chipotle has done its job to ensure that I have been beaten into the ground. I feel like I am taken advantage of. I long to see the light of morning cash shifts, but they are given to the people the managers sit in the office and talk to for forty minutes at a time, leaving myself and one other crew member utterly alone, and most of the time, swamped. They tell me what I want to hear, that II won't have to work closing cash(a shift that stresses me out so much, especially when I come in to a mid cash who absolutely does not care about me, that I cry before, during, and after), but turn around and schedule me for even more. They constantly take 'smoke breaks', or spend nearly a half an hour taking out the trash, but still, I am so terrified of not doing a good enough job, that I push myself to limits I never knew existed, and asking for help is a rarity. They are favoritists, whoever pleases them the most gets their attention, aid, and preferential treatment with the schedule. From working nothing but nights the entire time I've been there, with a few morning cash thrown in, to requesting time months in advance so that I could attend an event to celebrate my fiances success in his career- They of course did not give it to me, and when I spoke to them, was told every day that they would 'work on it', up to the day before, leaving me to work the shift, dumbfounded, that I would be lied to for nearly a week, when they could have simply told me they did not care to even try to look at the schedule- A lie they tell me often. We were late to a once in a lifetime event, Chipotle. And it was your fault. Furthermore, an employee that used to work at the store, and had been through the restaurateur business returned, and on her first day, made it known that our standards had slipped, and took the time to point out, rather condescendingly, what we were doing wrong. For me, it was not seeing fast enough that II needed a bigger bag, or the marker tip being pushed in too far- She did not try to hide the fact that she regards us with an upturned nose. All of the managers could do nothing but talk about how good she is at her job, how her cash shift was perfect. I pick up shifts. I pick up slack. I work through every social anxiety I am plagued with to show up for work. I am constantly working nearly an hour late, because I hold myself to high standards, even when I am so overwhelmed from the lack of consideration from the rest of my cash team that I don't know whether I can show up to work the next day. Management realized we were frustrated with how condescending the new coworker was, and pulled us all aside.. To tell us that she was right, that they needed to be harder on us. It opened a pandoras box of issues, and when approached with the feeling that one other cashier and I felt we were held to higher, impossible standards, while the rest got to do whatever they wanted to while they waited for me to arrive and do what they did not want to do, were told: That sounds like a personal problem, and if we did not meet standards, our final checks could be ordered that second. Do you know, how exhausting this is? I don't expect HR to understand, hiding behind their desks- Gosh, I can't even find the right HR number to call, I can only assume that people like Steve Ellis only care about success, and turn a blind eye to abuse and mistreatment. This job is exhausting. This job is not worth the amount of money, or effort that I put in to it, But I show up every day because I am afraid to leave them a cashier short, especially when we have been so low on people for so very long,. But I am beginning to feel like its an abusive relationship, like every time I want to get away, it pulls me back in with guilt, and a promise of change. I am so burnt out, with no rainbow, or bright light on the horizon, and I am so tired of my voice not being heard. Save yourself the dread, and the tears, and the defeat that I feel on a daily basis, and do not work here.


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