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Cigna Reviews

3.3
Rating Trends
Recommend to a friend
Approve of CEO
Cigna President and CEO David Cordani
David Cordani
393 Ratings
  • The job is mentally demanding however can be rewarding but the office atmosphere is not all that great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Scranton, PA
    Former Employee - Customer Service Representative in Scranton, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cigna full-time (More than 3 years)

    Pros

    You get to help customers better understand their benefits and sometimes if they are having a problem you can solve it.

    Cons

    People only care about numbers not the customer. Co workers will throw you under the bus even if you didn't do anything wrong just to get ahead. :-(

    Advice to Management

    Pay better attention to the customers not numbers.


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