Cigna – Bloomfield, CT
Responsible for review of business capabilities and requirements in order to define data needs and objectives of portfolio projects and enterprise… Cigna
Cigna – Pittsburgh, PA
Typically has BA degree or equivalent work experience. Requires eight or more years of experience customer service experience and may have three or… Cigna
Cigna – Phoenix, AZ
- Ensures review of workflows on an ongoing basis to optimize efficiencies. - Guides team to identify… Cigna
Cigna – Baltimore, MD
Manages the daily activities for team of 20-30 associates providing coverage determination and/or appeals information to healthcare professionals… Cigna
Cigna – Bourbonnais, IL
• Supports new technology as a tool for driving increased efficiencies and stronger results, and ensures that all team members are fully trained on… Cigna
Cigna – Houston, TX
The Customer Service Specialist will function as a Supervisor who manages the daily activities of a team of Customer Service Representatives who… Cigna
Cigna – Sioux Falls, SD
• Manage the team to high metrics, resulting in improved recovery of accounts due and improved customer experience related to AR. • <DI… Cigna
Cigna – Sioux Falls, SD
Cigna Specialty Pharmacy Services is the specialty home delivery pharmacy of Cigna HealthCare. With locations in Horsham, Pennsylvania and Sioux… Cigna
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Cigna full-time (more than 8 years)Pros
-Healthcare benefits are flexible to meet the needs of the indvidual; you can choose HSA or HRA depending on your medical profile.
-Educational and Continuing Education Benefits: Cigna is very supportive of expanding your knowledge through pursuing a degree program and they pay for licensure fees and continuing ed credits for licensure that is required for your job.
-PTO is very adequate with the option to buy additional PTO days.
-Promotional Opportunities: If you are a high performing employee with specific career goals your manager will help you achieve these goals.
-Culture: Cigna has a great culture of wellness and 99% of employees are great to work with; generally, everyone is hapy to come to work (as happy as you can be).Cons
-Internal Promotions: If you are an internal employee and you apply and are hired for a position that is a promotion (either via increase in your band level or market level) you are not compensated well; they cap your promotional raise at 5% even if your raise means you are making significantly less than your peers that were hired externally.Advice to ManagementAdvice
-My advice is more to HR and recruitment. When you give an internal employee a promotion please consider giving them an adequate pay raise so they are, at minimum, equal with their peers that moved into the role (even if it's not what those peers are making now based on their performance raises) so the performance raise system can be preserved. Often, what happens, is managers are forced to provide raises to low-paid internal staff to help them match what their external counter-parts were making at the time of their initial start date.RecommendsPositive Outlook