Citi

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Citi Jobs & Careers in Florence, KY

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18 job openings Back to all jobs

Show:  All Results Last 7 Days
2 days ago

Citi Cards Service and Sales Sr Supervisor – new

Citi Florence, KY

Customer Service Sr Supervisor • Independently deals with variable issues with potentially broader business impact • Evaluates subordinates… Citi


8 days ago

Recruiting Coordinator

Citi Florence, KY

- Handles high volume hiring and onboarding for one or more of the following: Credit Card Operations, Retail Operations and Mortgage Operations… Citi


11 days ago

Sr. Programmer Analyst SAS

Citi Florence, KY

• Candidate must demonstrate extensive knowledge of database design and functionality. • Proficiency on multiple platforms including UNIX… Citi


9 hrs ago

Customer Service in Sales – new

Citi Florence, KY

Customer Service and Sales / Customer Specialist Representatives At Citi, we’ve been tackling the world’s toughest challenges and seizing its… Citi


3 days ago

Citi Learning Relationship Manager

Citi Florence, KY

Primary Accountabilities · Co create strategy for learning effectiveness and reporting in partnership with colleagues across Consumer Learning and… Citi


9 hrs ago

Customer Service in Collections – new

Citi Florence, KY

At Citi, we’ve been tackling the world’s toughest challenges and seizing its greatest opportunities for over 200 years. The financial solutions we… Citi


9 hrs ago

Customer Service in Service – new

Citi Florence, KY

At Citi, we’ve been tackling the world’s toughest challenges and seizing its greatest opportunities for over 200 years. The financial solutions we… Citi


2 days ago

Consumer Lending Sales Representative OneMain Financial Cincinnati OH (Eastgate) – new

Citi Cincinnati, OH

• Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals • Effectively… Citi


17 days ago

Consumer Lending Sales Representative OneMain Financial Cincinnati OH (Cross Cou

Citi Cincinnati, OH

• Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals • Effectively… Citi


27 days ago

Consumer Lending Sales Representative OneMain Financial Cincinnati OH

Citi Cincinnati, OH

• Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals • Effectively… Citi


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    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist IV in Florence, KY
    Current Employee - Customer Service Specialist IV in Florence, KY

    I have been working at Citi full-time (more than 5 years)

    Pros

    They give you a little money, health, dental, and vision benefits.

    Cons

    Toxic environment caused by lack of accountability from management and senior management. Employees are rewarded for avoiding doing their actual jobs, due to the political environment. Opportunities for advancement are constantly thwarted, and external talent will always be recognized before internal. Managers and especially operations managers do not ensure equal treatment of employees or take concerns seriously. No real focus on quality of service or training. Changes to products and service are not based on client or employee experience or feedback. Many agents have to take antianxiety or antidepressant medication to function in their roles day to day. Bed bugs are a constant threat and the bathrooms are never clean. Pay is not at all competitive.

    Advice to ManagementAdvice

    Be more transparent. Learn what your agents actual responsibilities are. Stop permitting abusive tactics by agents that are detrimental to your goal.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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