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Citi Jobs & Careers in Oakland, CA

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29 days ago

PT Teller (20 hours) Silicon Valley

Citi San Mateo, CA

• Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking… Citi


27 days ago

NRI Banking Specialist

Citi San Mateo, CA

Primarily sales and customer management responsibility for the assigned market. Identifying communities or pockets with a strong Asian Indian… Citi


29 days ago

PT Teller (25 hours)

Citi Foster City, CA

• Engages the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking… Citi


16 days ago

Personal Banker Newpark Mall Branch

Citi Newark, CA

The Personal Banker creates and manages a sales plan delineating optimal methods for achieving sales goals through interaction with clients… Citi


20 days ago

Consumer Lending Sales Representative OneMain Financial Newark CA

Citi Newark, CA

• Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals • Effectively… Citi


8 days ago

Personal Banker Fremont Warm Springs Branch

Citi Fremont, CA

The Personal Banker creates and manages a sales plan delineating optimal methods for achieving sales goals through interaction with clients… Citi


5 days ago

Personal Banker Redwood City Branch

Citi Redwood City, CA

The Personal Banker creates and manages a sales plan delineating optimal methods for achieving sales goals through interaction with clients… Citi


Citi Reviews

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3.2
2,858 Reviews
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Citi CEO Michael Corbat
Michael Corbat
627 Ratings
  1.  

    Good company. Depends on the area and management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ops Support in O'Fallon, MO
    Former Employee - Ops Support in O'Fallon, MO

    I worked at Citi full-time (more than 3 years)

    Pros

    I generally enjoyed working at Citi. I was in a business casual, semi-relaxed environment. The pay is decent.
    Coworkers on the teams were very helpful. Most of my coworkers worked together toward our goals. There were personal and group incentives.

    I had wonderful managers except one. He eventually was fired for harassment but it took a very long time for the company to have enough evidence (I worked in a few different departments). The other managers were very helpful and supportive but they're under stress too. Orders come down on them from higher ups and then they are the ones who have to implement changes whether they make sense of not.

    There were jeans badges you could purchase each month and the money went to a different charity each month. It was tax deductible, as well.

    Cons

    The jobs I had were high stress jobs. This was only because of the nature of the work and some of the jobs required being on the phone all day so, the actual work was constantly interrupted. The Ops Support division was the least stressful except for a couple duties I had to manage in addition to my core work.

    Managers moved quite a bit and it was good sometimes, and not at other times.

    Training (for me) was non-existent. I did a few side by sides and was through out into chaos (beginning of the mortgage meltdown). I realize that no company was ready for the regulations that would be coming down and then constant change. But the actual phone work, systems and other basics weren't covered to my expectations. It was extremely frustrating and actually took longer to grasp the job. Collections schedule was insane. 3 early mornings, 2 late nights and some Saturdays. Sometimes that day/night shifts were back to back. Yes, it's that way at most collections agencies due to call times allowed by law to contact customers. However, with some simple adjustments, east coast and west coast could have been given to different teams.

    Advice to ManagementAdvice

    I believe the more someone is prepared and sufficiently trained (within a reasonably short time) , the less corrections there will be in the long run. I know everything can't be learned immediately but, there is a critical baseline that needs to be incorporated (including glitches in the systems). This should be shown to new employees by the best in the group who communicate clearly. Extra incentives for their proficient training for new employees is worth the cost.

    Raises basically went away after a couple years except for a select few. It was clear that senior management dictated that the manager would have to choose who would get what little they were allowed to give despite reviews. One manager made it impossible in order to make her budgeted payroll look good (and probably get an incentive). We all knew but were grateful to have or jobs. I have no blame for the managers who had to do what they were required to do.

    There were anonymous survey's about what needed to be changed by senior management. Citi was a huge corporation but I think it would've been more productive for senior management to know what's going on in the front lines in order to improve the process, employee moral and feeling valued.

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