Citizens Bank Jobs in Pittsburgh, PA

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Show:  All Results Last 7 Days
10 days ago

Teller

Citizens Financial Group Pittsburgh, PA

At Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Financial Group


10 days ago

Senior Personal Banker Universal

Citizens Financial Group Pittsburgh, PA

At Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Financial Group


10 days ago

Customer Service Specialist I

Citizens Financial Group Pittsburgh, PA

Contact Center Service Specialist I responds to routine incoming customer calls/requests regarding account activity and account related services in… Citizens Financial Group


10 days ago

Ops Manager I

Citizens Financial Group Pittsburgh, PA

include: • Managing a team of colleagues responsible for opening and fulfilling approximately 34,000+ new accounts annually and approximately… Citizens Financial Group


10 days ago

Personal Banker Universal

Citizens Financial Group Pittsburgh, PA +5 locations

At Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Financial Group


10 days ago

Business Banking Operations Credit Associate III

Citizens Financial Group Pittsburgh, PA

The Business Banking Operations Credit Associate III is responsible for the processing of commercial credit in support of underwriting during their… Citizens Financial Group


10 days ago

Customer Service Specialist II - Part-Time

Citizens Financial Group Pittsburgh, PA

Contact Center Service Specialist II responds to diverse incoming customer calls/requests regarding account activity and account related services in… Citizens Financial Group


10 days ago

Bus Bkg Ops UW PM II

Citizens Financial Group Pittsburgh, PA

The Portfolio Manager II position is responsible for reviewing, underwriting and decisoning within delegated lending authority, loan requests under… Citizens Financial Group


10 days ago

Customer Service Specialist II

Citizens Financial Group Pittsburgh, PA

Contact Center Service Specialist II responds to diverse incoming customer calls/requests regarding account activity and account related services in… Citizens Financial Group


10 days ago

Contact Center Specialist II

Citizens Financial Group Pittsburgh, PA

Contact Center Service Specialist II responds to diverse incoming customer calls/requests regarding account activity and account related services in… Citizens Financial Group


Citizens Bank Reviews

2.5
476 Reviews
Rating Trends
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Citizens Bank CEO Bruce Van Saun
Bruce Van Saun
90 Ratings
  • 4 people found this helpful

    This bank will promise you the world when you are interviewing but there is no advancement or incentive to be acquired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker I in Pittsburgh, PA
    Current Employee - Banker I in Pittsburgh, PA

    I have been working at Citizens Bank full-time (more than 3 years)

    Pros

    There really are not any pros to working here.

    Cons

    Dealing with upper management that wants you to sell, sell, sell. They can be downright nasty if you are not producing. Then you go for training about the customer experience and are told you are not supposed to be sales sharks, but instead be truly interested and caring about the customers needs. They do not practice what they preach. They also hire people that have sales experience. It does not matter if you know anything about banking. If you can sell a cellular phone, have worked at Best Buy, or can sell a bra, they will hire you to be a manager. AND, they will pay you much more than an employee that has been with the bank for years and knows everything that you do not know. They also give insignificant annual raises. For two years in a row, the raise most employees received was 1%. We were told there was no money to be had.

    Advice to ManagementAdvice

    You say you care about your customers, but until you put the customers needs first and the sales need second, you will continue to have dissatisfied customers. Employees are also dissatisfied overall. Upper upper management needs to reach out to their bankers and tellers to see what is really happening in their branches.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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