Citizens Financial Group Assistant Branch Manager Jobs & Careers

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25 days ago

Senior Personal Banker Universal

Citizens Bank Natick, MA +10 locations

At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Bank

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Citizens Financial Group Reviews

383 Reviews
383 Reviews
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Citizens Financial Group CEO Bruce Van Saun
Bruce Van Saun
51 Ratings
  1. 1 person found this helpful  

    Lost focus on what is important.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Citizens Financial Group full-time for more than 10 years


    The training is probably one of the best for someone that does not have a background in banking. The branch is old and run down. It is all about the quick hit and most people feel we are reacting rather than being proactive about the changes in the market.


    There is no work life balance in this company. They continually cut down on FTE and expect the branch to function as if it was fully staffed. The goals are not realistic and very few colleagues make a bonus now. Salaries are below other institutions and benefits were severely cut again for this coming year. Overload on information and changes, hard to keep up. They had great perks, but as stated they have taken those away.

    Advice to ManagementAdvice

    There is very recognition in this company in the last few years. Very few branches made over 100 percent in their goals and yet they continue to raise goals. We can not run branches without having a good a float pool. While cutting FTE, there has to be a back up when colleagues go on LOA or have PTO. Branches can not run on 2 or 3 FTE. As for the new Profit and Loss they are going to, it is extremely unfair and it one of the reasons many of the managers are looking to leave. They tell us there are opportunities but they continually cut positions or staff. They can't make up their minds on what they are doing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO