Citizens Financial Group

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Citizens Financial Group Branch Manager Jobs & Careers

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21 hrs ago

Retail Regional Br Mgr Tier 2 – new

Citizens Bank Norwood, MA

include: • Manage and coach to the overall profitability of the region. • Active role in the creation and implementation of strategic… Citizens Bank


24 days ago

Personal Banker

Citizens Bank Pittsburgh, PA +2 locations

At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Bank


3 days ago

Property Manager – new

Citizens Bank Cranston, RI

The role of the Property Manager is to be the point of contact for all asset management related issues with CFG owned or leased properties. This… Citizens Bank


25 days ago

Personal Banker Univ

Citizens Bank Ludlow, MA +42 locations

At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Bank


26 days ago

Senior Personal Banker Universal

Citizens Bank Aldan, PA +9 locations

At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Bank


25 days ago

Senior Personal Banker Univ

Citizens Bank Philadelphia, PA +5 locations

At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Bank


25 days ago

Personal Banker Universal

Citizens Bank Watertown, MA +61 locations

At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Bank


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Citizens Financial Group Reviews

420 Reviews
2.5
420 Reviews
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Citizens Financial Group CEO Bruce Van Saun
Bruce Van Saun
71 Ratings
  1. 1 person found this helpful  

    Understaffed, Overworked and Outdated.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Universal Banker
    Former Employee - Personal Universal Banker

    I worked at Citizens Financial Group full-time (more than an year)

    Pros

    Colleagues are often as helpful and as knowledge as they can be. Pay is decent, if unremarkable (though incentives are difficult to reach). Hours give some flexibility.

    Cons

    Understaffed due to constant employee turnover which in turn leads to an extremely heavy workload and snowballs from there into a lack of training as well as nearly impossibly steep sales goals. Those that do stick around are often micromanaged to death and graded on what buzzwords you did or didn't say or what unneeded products you did or didn't try to push on customers. Long days (standard weekday shift is 9am to 7:30pm) sometimes without breaks as well as inconsistent schedule means that work life balance is skewed. Technology is outdated and often faulty, even after the recent overhaul of systems.

    Advice to ManagementAdvice

    This bank is hemorrhaging good people faster than they can be replaced because of a culture that incessantly talks about the "Customer Experience" but is only truly interested in their bottom line, no matter the cost.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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