Citizens Financial Group Jobs & Careers in North Conway, NH

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2 days ago

Branch Manager I – new

Citizens Bank Conway, NH

At RBS Citizens Financial Group, Inc. we empower colleagues to be the best they can be, each and every day. We are a leader in the financial services… Citizens Bank

5 days ago

Small Business Specialist

Citizens Bank Ossipee, NH

include: • Engages current and potential customers to gain an understanding of their unique financial needs and recommends and opens appropriate… Citizens Bank

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Citizens Financial Group Reviews

379 Reviews
379 Reviews
Rating Trends

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Citizens Financial Group CEO Bruce Van Saun
Bruce Van Saun
49 Ratings

    Working at Citizens Bank as a retail banker has been a true roller coaster ride, many ups and many downs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banker
    Current Employee - Banker

    I have been working at Citizens Financial Group full-time


    The best reasons to work at Citizens at the branch level are the colleagues, the customers, and the benefits. Most colleagues contribute to the team at the branch level. Most customers are pleasant and appreciate good service. The company has an excellent benefit plan including healthcare,matching 401K, shopping/entertainment discounts. Extensive training for new hires, and monthly training modules.


    Challenges include the inconsistencies in how each branch is managed in terms of adherence to bank operational policies, communications between managers and bankers/tellers, and managerial styles. Compensation is inconsistent across similar/same job titles.

    Advice to ManagementAdvice

    Branch managers and assistant managers NEED management training, especially communications and interpersonal relationship skills.

    Neutral Outlook
    Approves of CEO