Clinical Pathology Laboratories Jobs & Careers

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30 days ago

CDL A Walton, KY

CPL Walton, KY +3 locations

Complete Personnel Logistics is currently hiring CDL A drivers to facilitate an existing operation based out of Walton, KY. Drivers assigned will…

30+ days ago

Sales Manager

CPL Holdings Los Angeles, CA

Pricegrabber is looking for a bright, talented Sales Manager to join our team. If you are looking for a fast-paced, challenging, and stimulating… Glassdoor

24 days ago

Molecular Technologist

Clinical Pathology Laboratories Austin, TX

Responsible for performing moderate and high complexity testing. Analyzes, reviews, and reports test results and quality control results and takes… Glassdoor

4 days ago

Team Lead, Patient Services Center

Clinical Pathology Laboratories Austin, TX +2 locations

Working together with the department Supervisor and Assistant Supervisors, is responsible for training and monitoring that staff is accurately… Glassdoor

30+ days ago

Medical Technologist - 3rd Shift

Clinical Pathology Laboratories Austin, TX

Utilizes technical skills and abilities to accurately handle and process specimens. • Follows laboratory procedures for specimen processing… Glassdoor

30+ days ago

Catalog Content Analyst

CPL Holdings Los Angeles, CA

Were looking for data driven and analytically focused members to join our Content Management team. The Catalog Content Analyst will use special… Glassdoor

4 days ago

Client Service Representative

Clinical Pathology Laboratories San Antonio, TX +2 locations

Responsible for delivering high quality service on all calls answered in the phone queue. Requires ability to multi-task in a high stress… Glassdoor

30+ days ago

Systems Engineer

CPL Holdings Los Angeles, CA

• Responsible for site reliability and infrastructure uptime and stability • Identify and prevent bottlenecks in processes essential for frontend… Glassdoor

13 hrs ago

Histology Technician – new

Clinical Pathology Laboratories Austin, TX

Typical • Embeds specimens • Routine microtomy, cuts and mounts paraffin… Glassdoor

3 days ago

Account Service Representative

Clinical Pathology Laboratories Waco, TX

Account Service Representatives are positions assigned to the Sales Department of the Southwest Division. Each representative is tasked with… Glassdoor

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Clinical Pathology Laboratories Reviews

29 Reviews
29 Reviews
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David Schultz
15 Ratings
  1. 1 person found this helpful  

    Mismanagement and aversion to change are bankrupting this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Clinical Pathology Laboratories full-time for more than a year


    The pay is decent (though that's undercut by the overpriced benefits package).


    The mismanagement at this company will run it out of business over time. They seem to fear change and won't adapt to new technology, leading to overspending on inefficiency and labor costs. The health benefits offered are an insult, both inadequate and overpriced. The attendance policy in my department encouraged the spread of illness by penalizing absence. There was also a disturbing amount of restriction on how PTO was used and if it was even available for use (my department was told that no PTO requests would be considered for a three month period at the beginning of 2013, for example). The holidays are also erratic (day after Thanksgiving and Christmas eve are not recognized, unlike any office I've worked at before). Career advancment seems mostly based on seniority and very few positions open up (there was one promotion in my department in the year that I worked there; there was almost no movement between departments). There is also a rigidity to company policies that hinders productivity and morale.

    Advice to ManagementAdvice

    Though this company has mostly dominated the market regionally, it is quickly losing prominence and revenue. This will continue if changes are not made. There is a decrease in Medicare and Medicaid payouts and that revenue will not be compensated for elsewhere. Hospitals and provider practice groups are abandoning this company for their own in-house lab testing. Because revenue is falling and clients are withdrawing, the short term strategy has to focus on increasing efficiency to cut costs so that the company can stay competitive. This is not happening. A new office is opening in Round Rock at a cost of millions. Nearly all of the staff manning that office could do the same work from home and save you millions. Most of the non-lab personnel in the company can do much of their work from home and come in for an occasional meeting (IT, claims, collections, customer service, etc). You are losing millions of dollars merely because you like to see employees sitting at desks.

    Employee retention is also a big problem for CPL. I experienced about 33% turnover in my department in the year I was there. There are a lot of reasons that people left (the anemic benefits as noted above, the rigidity of department policy and general low morale are other examples, as well as the inability to see an actual career path) but all of them left with knowledge of the CPL systems and experience in their positions. You have to then put money into onboarding and training replacement staff, a majority of whom will leave within a year's time. It's a costly way to conduct operations and it is another unnecessary financial bleeding. Be more generous with benefits, find a way to make schedules more flexible, and allow more cross-departmental transfers so that employees will stay longer. Recognize and utilize talent rather than simply rewarding loyalty. At one point I felt that my supervisor was doling out a reprimand after he learned I was interviewing for other positions. The message seemed to be a reminder that I was not too important for the company to let me go. I assure you, at no time during my year at CPL did I ever feel like I was important to the company. Nor did I feel I had betrayed the company by looking for better opportunities elsewhere, though the department management's reaction was similar to that of a jilted lover. Most of the better employees I met at CPL did not stay long. They had intelligence and talents that you could have utilized to improve your business but they felt unappreciated, unrecognized, and they left. While it would be a bit more expensive to retain the better employees, you really do get what you pay for. The inefficiencies and high turnover rate are costing your business much more than the cost of raising morale.

    For long term strategy, it would be extremely beneficial to diversify the services you offer. You're going to lose the competition for lab supremacy against the hospitals and provider groups because they can bill twice when they request lab work. Expect your lab services to become a smaller part of your overall business in the future and get prepared for it. Offer lab administration services for the hospitals and provider groups. You have a large pool of staff with experience in operating laboratory facilities and that is a marketable commodity to the provider groups that essentially become investors in labs your run. Since you can't win a head to head competition with them, why not partner with them instead? I understand that there is an aversion to change in this company and these ideas might seem unorthodox. But if you're not receptive to new ideas and new ways of doing business, you will not be a profitable business for much longer. Technology has moved past the business model you're currently running and your competitors will take advantage of the cost-savings if you don't.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO