Cogent Communications

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Cogent Communications Reviews

94 Reviews
94 Reviews
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Cogent Communications Chairman and CEO Dave Schaeffer
Dave Schaeffer
60 Ratings


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    Former Employee - Regional Account Manager in Santa Clara, CA
    Former Employee - Regional Account Manager in Santa Clara, CA

    I worked at Cogent Communications full-time (less than an year)


    If you like sitting in an office all day making 50-100 calls a day then is a great job for you! If you do well you get paid well and can get promoted.


    Health benefits were OK, training was great!! but what they teach you in training isn't what your managers convey so their is always a contradiction. Employees will not help you! There are no territories, so all employees can be calling on the same accounts, the market is saturated. Comments like "you cogent sales people are used car sales people." They only care about quantity not quality. They have 85% turnover rate!! People are constantly leaving or getting fired.

    Advice to ManagementAdvice

    Help or fire all managers who are not on board with the training and what the new CROO message is and give them the right support. Upgrade and use Salesforce, get a lead generation program in place so employees aren't spending so much time prospecting. Help new hires transition or ensure managers are useful and helpful!

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