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Comcast Jobs & Careers in Memphis, TN

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30+ days ago

Direct Sales Representatives

Comcast Memphis, TN

We�??re looking for motivated, determined and highly personable individuals to be the "face�?? of XFINITY. You�??ll sell and promote the full range… Glassdoor


22 days ago

CommTech 3, Installation Service

Comcast Memphis, TN

Responsible for performing installations, additional outlets, reconnects, change of service, and troubleshooting from customer premise equipment… Glassdoor


15 days ago

Sales Consultant - FT

Comcast West Memphis, AR

Responsible for promoting and selling Comcast products and services toboth new and existing customers while engaging with them in a retailstore… Glassdoor


10 days ago

SALES CONSULTANT - PT

Comcast West Memphis, AR +2 locations

Responsible for promoting and selling Comcast products and services toboth new and existing customers while engaging with them in a retailstore… Glassdoor


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Comcast Chairman and CEO Brian L. Roberts
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  1. 1 person found this helpful  

    Comcast: Not just a job, a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Account Executive in Memphis, TN
    Current Employee - Customer Account Executive in Memphis, TN

    I have been working at Comcast

    Pros

    The best reason to work for Comcast is because of the perks that come with the position, such as free cable and internet with discounted home phone service, out of town trips, bonuses, monthly giveaways and consistent promotions. There is also a commission structure which can greatly impact your compensation. Also, there is an exponential amount of opportunity for growth, one has to prove themselves as a trust-worthy employee who is trained with the knowledge to effectively complete their position. Another thing about the company is once you are welcomed as an employee, all of the doors are opened for you and where you choose to go next depends on you and your goals.

    Cons

    Some of the downsides to working for Comcast is not being able to fix all problems. As you are aware, people may experience bad customer service, billing errors, malfunctioning equipment and lapses in service. As a representative for the company, we always put ourselves in the frame of mind as the customer and attempt to resolve the issue as quickly as possible; however there is also a protocol that must be followed and sometimes the chain of command is extensive and has a long wait time for issues to be resolved. The insurance is great, however, there could always be changes...

    Advice to ManagementAdvice

    My advice to senior management would be to step outside of the offices sometimes and really understand what your employees do not only for you as a manager, but for the company. Some employees interact with customers daily and their attitude can either increase revenue for the company or increase the companys' churn rate. As a manager, it is your responsibility that each employee is equipped with all of the training to effectively complete their tasks assigned daily. Overall, the management is great and addresses issues quickly and is very understanding.

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