CompuCom Jobs & Careers in Scottsdale, AZ

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11 days ago

Field Service Technician – easy apply

Compucom Phoenix, AZ

Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. Maintain, analyze, and… Compucom


15 days ago

Desktop Technician – easy apply

Compucom Chandler, AZ

include: • Processing scrap computer equipment • Knowledge to determine storage media has been removed from various devices (laptops, servers… Compucom


6 days ago

Debug Technician – easy apply

Compucom Chandler, AZ

Debug SSD technical issues and measure power, performance for existing and upcoming products. This includes planning and communicating on key… Compucom


6 days ago

Validation Engineer – easy apply

Compucom Chandler, AZ

The Engineer in this position will validate code developed by a 3rd party. Tasks include: • Software testing, quality assurance and systems… Compucom


6 days ago

System Validation Technician – easy apply

Compucom Chandler, AZ

The successful candidate is capable of developing test plans and driving the execution of both module and system level qualification. You will test… Compucom


6 days ago

SoC Validation Technician – easy apply

Compucom Chandler, AZ

The candidate in this position will be ringing up Pre-Si environment, boards, assemble systems, set-up network, maintain tools, flash systems with… Compucom


CompuCom Reviews

477 Reviews
2.7
477 Reviews
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CompuCom President and CEO James W. Dixon
James W. Dixon
228 Ratings
  1.  

    CompuCom review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Technician
    Former Employee - Field Technician

    I worked at CompuCom full-time for more than 5 years

    Pros

    I was a field engineer and loved the work. The ticketing system interface was accessible via client computers, person computers and company provided laptop. My experiences predate my smart phone purchase, but I would expect that would have worked as well. The ability to update your paperwork, order parts online from so many options was great and you only miss it when you go to work for someone that does not have this.
    I enjoyed the management style as well. They are very focused (at least for my experiences) on empowering people to do their job. They don't micro manage and are scheduling meetings every day. They use the ticket system to generate reports and if there is a problem or concern they will contact you about it. However even that is normally avoided by the tech using good notes and updating the ticket every day.

    Cons

    Due to a lose of contract the territory increased to be over 100 miles. This is really too much distance to be driving back and forth. It created a lot of conflicts with customers who you had to explain that sadly you could not service them the same day and sometimes not even the next day.

    Advice to ManagementAdvice

    Focus on training and empowerment. Don't let Micro managers mess up a great company.

    Recommends
    Positive Outlook
    Approves of CEO