Computer Sciences Corp
CSC – Bath, ME
• Assists in the planning of technical support infrastructure through the creation of service level agreements; assists in the transition from… CSC
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Computer Sciences Corp full-time (more than 10 years)Pros
CSC has good training resources with Skillsoft. For the most part, they are supportive of their employees.Cons
Here are some suggestions for improvement
The sick time policy does not reward good health. CSC’s policy is “use it or lose it”. You might want to consider what other companies are doing, such as General Dynamics. They treat unused sick time as earned time, and buy it from the employee when terminating.
Unpaid extra hours – no benefit sharing. When employees work extra hours at my client, CSC billed the full rate, and shared none of it with the employee. You might want to consider sharing some of the extra revenue with the people who create it.
CSC has a good policy regarding customer service, but no policy regarding internal culture. Internal teams can have hampered productivity because of friction and conflict. A good source of information on internal culture is Dave Ramsey’s teachings, he’s had some good material in Entreleadership podcasts. Here is a summary:
• No gossip, no negative comments about others unless you are talking to someone who can solve the problem. No hidden agendas. Have humility. Even the most brilliant among us have made dumb statements and decisions.
• Have grace for others. No disagreements except at public meetings. It is OK to have conflict, calm is not the goal. If you’re fuming inside, talk about it with the right person.
• Treat others with dignity and respect. Have praise.
QA procedures – there is some redundancy and overlap. Example: the project definition and BSDR have overlapping content.Advice to ManagementAdvice
Read the CONs that I have shared aboveApproves of CEO