Computer Sciences Corp

  www.csc.com
  www.csc.com

Computer Sciences Corp Jobs & Careers in Coppell, TX

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30+ days ago

Call Center Team Lead - Bilingual (English/Spanish) Preferred

CSC Fort Worth, TX

for the Team lead position falls into four major areas: (1) to assist the supervisor with the day-to-day functions of the team; (2) Handles incoming… Beyond.com


30+ days ago

Call Center Team Lead

CSC Fort Worth, TX

* Monitors center performance; assists supervisor with daily, weekly and monthly reporting. * Provides operational supervision in absence of the… Beyond.com


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Computer Sciences Corp President & CEO Mike Lawrie
Mike Lawrie
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  1. 2 people found this helpful  

    Senior Desktop Support Analyst II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Analyst Senior Level in Coppell, TX
    Former Employee - Support Analyst Senior Level in Coppell, TX

    I worked at Computer Sciences Corp full-time (more than 3 years)

    Pros

    Constant paycheck, Holiday pay, paid time off.

    Cons

    working here is like being in a prison, you are told when to pee, when to eat, you can't step away from your desk. you can't wear this or that. if you take too long on a call a manager will be asking you why you can't do your job. I thought this was an IT job, but the focus is on quantity and not Quality. more calls = more money no one cares if the issues get resolved on the other end.

    Advice to ManagementAdvice

    invest in your employees, train them, nurture them, and help them grow. stop cutting funds for recognition programs. your Coppell call center needs lots of help. it's top heavy and no one seems to care about the employees. the turnover here is atrocious.

    "Companies attract Employees, Employees Quit their boss, not their Job"

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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