Concept Technology, Inc.

  www.concepttechnologyinc.com
  www.concepttechnologyinc.com

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30+ days ago

IT Support Analyst

Concept Technology Inc. Nashville, TN

• Handles incoming support calls and e-mails, and resolves issues or directs the issue to the correct staff member for resolution. • Resolves help… Glassdoor


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Concept Technology, Inc. Reviews

5 Reviews
4.6
5 Reviews
Rating Trends

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James Fields
4 Ratings
  1.  

    The best company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Helpdesk Analyst in Nashville, TN
    Current Employee - Helpdesk Analyst in Nashville, TN

    I have been working at Concept Technology, Inc.

    Pros

    Concept Technology provides the best working environment for there employees. A few of the benefits are company provided snacks, drinks, and meals; 100% paid health insurance, Company Cars and monthly bonuses. Every member of the company is part of a team working together to provide our customers with the best possible service. I am a single father and concept has been very flexable with allowing me to wok a shift around my childcare needs. James Fields has always had a very open door policy and he is happy to listen to any ideas, concerns, or issues you may have. His policy for customer service is not only for his clients but for all of his employes too. He has personally brought me coffee when I was super busy one day and said thank you. If you ever have a chance to work for Concept Technology don't pass it up you won't be disappointed.

    Cons

    The only real issue I have had was my desk was kinda small and parking can be a little crowded

    Advice to ManagementAdvice

    As the company continues to grow don't loose sight of the great environment that you provide for you employes. Management has always set realistic expectations and rewarded all of us for going above and beyond this directly gets passed on to the clients. Keep up the great work!

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    Approves of CEO

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