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Show:  All Results Last 7 Days
7 days ago

Customer Service Agent

Consumer Cellular Tempe, AZ

Customer Service Agent Consumer Cellular is the #1 rated cell phone service, as reported by the leading consumer reporting publication for 4 years… CareerBuilder

26 days ago

Inbound Customer Service Representative

Consumer Cellular Redmond, OR

We have a opening for a Inbound Customer Service Representative. Must be able to work at least 5 shifts per week and be available weekdays and… Snagajob

30+ days ago

Junior Graphic Designer

Consumer Cellular Portland, OR

• Collaborate with the Creative Designer and the guiderails of the Consumer Cellular brand books to create concepts, designs, and layouts based on… Glassdoor

7 days ago

Tax Accountant/Associate

Consumer Cellular Portland, OR

Maintains tax records and prepares tax returns, related schedules and related reports. Essential Functions include the following. Other duties may be… Glassdoor

30+ days ago

Customer Service Representative I

Consumer Cellular Tempe, AZ +3 locations

About the Company: Consumer Cellular is the exclusive wireless provider for AARP members and a top-rated carrier that provides no-contract cellphones… Glassdoor

30+ days ago

Systems Administrator

Consumer Cellular Portland, OR

of essential job functions: • Ensure uptime for mission critical infrastructure, systems and applications. • Effectively document and… Glassdoor

30+ days ago

IT Network Security Administrator

Consumer Cellular Portland, OR

of essential job functions: • Ensure uptime for mission critical infrastructure, systems and applications. • Effectively document and… Glassdoor

Consumer Cellular Photos

Consumer Cellular employees celebrating a special milestone: our 1 millionth customer!
Grand Opening of our Redmond, Oregon Contact Center - August 2012
Employees from our Phoenix, Arizona contact center participate in the annual Race For The Cure event.
A group shot of our Race For The Cure team in Phoenix, Arizona.

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Consumer Cellular Reviews

25 Reviews
25 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John Marick
13 Ratings

    All fluff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative I  in  South Phoenix, AZ
    Current Employee - Customer Service Representative I in South Phoenix, AZ

    I have been working at Consumer Cellular full-time for less than a year


    Free healthcare, decent starting pay ($13.25 as of now)


    I was working at another call center in tempe when i was offered this job, it literally sounded AMAZING. 3.25 more than what i was making, free health care, company is expanding so room for growth, lots of schedules to choose from, etc etc etc. They make it sound SO amazing and its terrible. my biggest complaint is that the supervisors do what they want, and each supervisor does things differently. so far i have not had my permanent supervisor give me one single direction that was the same as i got in training. which led to me failing calls and looking stupid more times than i'd care to admit. the attendance policy is ridiculous, i understand you need your employees there but you also need to keep employees around and nobody is happy with these policies. the trainers are extremely sarastic and make the trainees feel stupid when asking a question. its just not as good of a place as they like to portray with all the fluff they throw in. within the first week, almost half my training class was gone. as someone else mentioned it's a good place to make a quick buck while finding a more permanent position where you can actually breath and not walk on eggshells. Also they put you in a schedule giving you no options. i was lucky enough to be in the top 5 so i got to kind of choose but in reality they hardly took what i had to say into consideration. theres no reason you cant rank employees by performance/attendance or SOMETHING and let the top performers choose first, then middle performers, bottom and so on.

    Advice to ManagementAdvice

    get all your managers/supervisors on one page. there needs to be consistency. its frustrating to have to tell my supervisor "well i was told this..."

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO