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6 days ago

Health Policy Communications Manager

Consumer Reports Washington, DC

with respect to health care and health insurance. The Communications Manager will be a part of a new Consumers Union project that aims to support… Consumer Reports

26 days ago

Test Technician

Consumer Reports Yonkers, NY

• Proven ability to communicate clearly and concisely, verbally and in writing. • Excellent organizational skills and ability to meet rigid… Consumer Reports

16 days ago

Board Member - Consumer Reports Board of Directors

Consumer Reports Yonkers, NY

Consumer Reports is the world’s premier consumer testing, research, publishing, and advocacy organization with annual revenue of more than… Consumer Reports

19 days ago

Senior Software Engineer

Consumer Reports Yonkers, NY

Consumer Reports offers a dynamic, forward-thinking environment that is committed to developing and curating a culture of results. We invest in our… Consumer Reports

25 days ago

Senior Systems Administrator - Linux/Cloud

Consumer Reports Yonkers, NY

• Experience with configuration and administration of public cloud infrastructure including AWS and VMware vCloud Air. • Experience with… Consumer Reports

6 days ago

Senior Associate Editor, Health

Consumer Reports Yonkers, NY

• High level of competency reporting, writing, and editing accurate and compelling stories across all platforms. • Highly skilled in collecting… Consumer Reports

24 days ago

Automotive Safety Engineer

Consumer Reports Colchester, CT

Bachelor’s degree in Engineering or five or more years related experience in the automotive industry with a focus in automotive safety and/or… Consumer Reports

27 days ago

Consumer Reports Magazine Intern

Consumer Reports Yonkers, NY

This is a wonderful internship opportunity for students interested in gaining invaluable editorial experience in a vibrant organization. Internships… Consumer Reports

25 days ago

2014-2015 Public Outreach Student Assistants with Consumers Union

Consumer Reports Austin, TX

focused on consumer issues is a plus. Comfortable with social media platforms including at… Consumer Reports

22 hrs ago

Survey Research Associate – new

Consumer Reports Yonkers, NY

• Graduate degree in social sciences (Ph.D. preferred) • Proficiency in survey design with one to three years experience with quantitative… Consumer Reports

Consumer Reports Reviews

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Consumer Reports CEO Marta Tellado
Marta Tellado
3 Ratings
  1. 1 person found this helpful  

    Consumer Reports

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in Yonkers, NY
    Former Employee - Anonymous Employee in Yonkers, NY

    I worked at Consumer Reports full-time (more than 10 years)


    Mission-driven organization and recognized brand name in product and services testing and reviews, as well as consumer rights and privileges advocate lobbyist at state and Federal levels
    Management makes an effort to inform employees about strategic planning even during the process.
    Salary and benefits are good, not to the level they once were (benefits) but good for the current market environment.
    There are some incredibly smart and engaging people working at CR that you may never have met anywhere else. The "ground level" employees are smart and dedicated to serving the consumer.


    Company is still having difficulty in adapting, growing and being forward thinking on how to deliver its content and information to an ever changing media audience.
    The average of the age is getting older and most attempts at attracting a significant younger demographic have failed.

    Advice to ManagementAdvice

    1, An organization that is recognized for its thoroughness in research, testing and providing information about products, services and relevant legislation should have at its heart a core of researchers able to support all of the company's activities. Expecting already overburdened test, editorial, operations and advocacy staff to follow and find significant consumer, legislative and market trends is unrealistic and potentially damaging.
    2. Rewards and recognition should be given to employees throughout the organization, not just from a select few departments. After sitting through 10+ years of staff meetings, a definite pattern emerged as to the kind of employees who were publicly recognized, and from which departments employees were chosen. Public recognition for contributions should be given to employees from across the organization, or not at all.
    3. The organization has lost its way and shows no sign of getting back on track anytime soon. The website is still kludgy. A lot of website content is old-these days, especially in certain categories, any information within 7-8 months of origin is considered old. The magazine has to be rethought - a total redesign is imperative in order to make it pop out at the newsstand, and to attract new readers. The other alternative is to be an online-only website, and spend all funding and initiative in that direction. You cannot grow your readership from the print products.
    5. LEARN from other magazines, especially your competitors both real and potential ones. Look at what Wired does with its "What's Inside" monthly column, what the New York Times does with its weekly magazine column "Who Made That...?" Consumer Reports should OWN that type of creativity and content. People are more visual now and expect that from all the sources they rely on. There is a huge lack of content innovation.

    Until 3 years before I left the company I would have, enthusiastically, given a rating of 4.5 stars (No company is perfect). However, the last few years of my employment, as well as what has been going on internally since I left led me to downgrade my rating. The only reason I gave 3 stars instead of 2 is because of the still good benefits the company gives employees, even though these have been downgraded as well.

    Negative Outlook
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