Consumer Services, Inc. – Owosso, MI
A social worker-case manager provides support to our client members by assessing their psycho-social and socio-economic needs - while linking and… Consumer Services, Inc.
Consumer Services, Inc. – Genesee, MI
Do you have a desire to provide heart felt services to the mentally ill population of Genesee County? Does your personality allow you to treat your… Consumer Services, Inc.
Consumer Services, Inc. – Flint, MI
Manage physical health of all clients that seek treatment at the Psychiatric Clinic which may include: •Completing health assessments •Linking to… Consumer Services, Inc.
Consumer Services – Owosso, MI
• Responsible for the overall customer service for the office. • Responsible for phone calls, referrals, and ensuring that all consumers and… Glassdoor
Consumer Services – Flint, MI
• The Transporter is responsible for transporting persons in treatment to Outpatient Therapy or the Psychiatric Clinic • Ensuring logs are kept up… Glassdoor
Consumer Services – Grand Rapids, MI
A Peer Support Specialist is an individual in a journey of recovery who has a serious mental illness who is now receiving or has received services… Glassdoor
Consumer Services – Owosso, MI
• Service, clean, or supply restrooms. • Gather and empty trash. • Clean building floors by sweeping, mopping, scrubbing, or vacuuming… Glassdoor
“Loved being able to help consumers in day to day lives, absolutely cannot stand disorganized management. ”
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Consumer Services part-time (more than an year)Pros
Got to work with consumers every day, helping them with hand-over-hand assistance, or leading assistance, in various daily tasks.
My consumers were typically in my area, and I didn't have to go very far to their homes.
They're very flexible for school schedules.
Management is very disorganized.
Management lives about an hour away, and on-call managers often do not help with consumers in emergency situations.
On-call managers do not help find replacement staff if staff is unable to find a replacement, even in emergency situations.
On-call managers often ignore phone calls, or are rude when they pick up the phone.
Managers do not know enough about the company, and questions like, "Is this day a holiday pay day?" are often met with "I don't know" responses.
There is no paid-time-off for part-time associates.
There is no over time, even when you are needed to provide over-time situations, have had them put the extra hours over into the next week, or you lose the hours worked.
There is no sick pay for part-time associates.
There are no raises unless you become management, which is only a $3 raise. Salaried.
Mileage is less than IRS rate, it has been at .50 a mile for the last year, when asked about it raising, management states that they weren't aware of the raise.
There is no proper lifting training.
"Training" consists of a one day orientation where you are adult CPR trained, you are given medication training through WCC, and recipient rights training. You are "inserviced" by co-workers typically for one shift, sometimes two shifts, and then expected to be able to know everything to do with their care. On-call management typically will answer questions here, but, get annoyed fast.Advice to ManagementAdvice
Communication. Bring back paid-time-off. Raises. Don't worry about adding more consumers, worry about training your staff well enough in each client that you currently have. Get more staff. Work on more training practices for consumers. Look into multiple staff working at certain homes.Doesn't RecommendNegative OutlookDisapproves of CEO