Convergys

  www.convergys.com
  www.convergys.com

Convergys Jobs & Careers in Chattanooga, TN

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30+ days ago

Part Time Cust Serv & Problem Res Rep II

Convergys Chattanooga, TN

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns… CareerBuilder


30+ days ago

Cust Serv & Problem Res Rep II

Convergys Chattanooga, TN

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and… CareerBuilder


27 days ago

Office/Administrative

Work At Home Chattanooga, TN

To be considered for this position, PLEASE LISTEN TO 760-569-1331 FOR FULL DETAILS FIRST, THEN you may call Amanda at 770-369-1148 to be interviewed… Getit.me


Convergys Reviews

1,498 Reviews
2.8
1,498 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
342 Ratings
  1.  

    Very stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service and Problem Resolution Representative II in Chattanooga, TN
    Former Employee - Customer Service and Problem Resolution Representative II in Chattanooga, TN

    I worked at Convergys full-time (less than an year)

    Pros

    Definitely the pay 10.00 an hour plus bonus checks

    Cons

    Schedule is never consistent, point system is jack up. If you miss a day of work due to emergency and you bring a legit excuse for example a doctor's note you still get a point. If you miss more than one day and bring a doctor's note they roll it into one point. So not getting a point is impossible even for legit reasons. Management is terrible.

    Advice to ManagementAdvice

    Train the coaches better, 3 different coaches will inform you on three different things so you never really know the right way to handle things.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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