Convergys

www.convergys.com

Convergys Customer Service Representative Jobs & Careers in Chattanooga, TN

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14 days ago

Cust Serv & Problem Res Rep II

Convergys Chattanooga, TN

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and… CareerBuilder


4 days ago

Part Time Cust Serv & Problem Res Rep II

Convergys Chattanooga, TN

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and… CareerBuilder


Convergys Reviews

1,557 Reviews
2.8
1,557 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
362 Ratings
  •  

    As a highly experienced telemarketing salesman and client services professional I was highly impressed with Convergys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Csr1 in Chattanooga, TN
    Former Employee - Csr1 in Chattanooga, TN

    I worked at Convergys

    Pros

    The efficiency of operations through the use of the computers as client services aids and training tools

    Cons

    Not enough of a hands-on managerial approach: managers should be more assessable to new employees and offer more guidance

    Advice to ManagementAdvice

    managers should be more assessable to new employees and offer more guidance Train your people in O.D.P. (open door policy)

    Recommends
    Neutral Outlook
    Approves of CEO

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