Convergys

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Convergys Customer Service and Problem Resolution Representative II Jobs & Careers in Tennessee

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14 days ago

Customer Service & Problem Resolution Representative II

Convergys Clarksville, TN

Join us at Convergys. In our state-of-the-art call center, you'll discover fun, challenging work, surrounded by talented, supportive managers and… CareerBuilder


14 days ago

Cust Serv & Problem Res Rep II

Convergys Chattanooga, TN

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and… CareerBuilder


4 days ago

Part Time Cust Serv & Problem Res Rep II

Convergys Chattanooga, TN

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and… CareerBuilder


20 days ago

Customer Service Problem Resolution Rep II

Convergys Corp Clarksville, TN

Convergys Clarksville, TN is Hiring!! Customer Service & Problem Resolution Job Board


Convergys Reviews

1,557 Reviews
2.8
1,557 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
362 Ratings
  •  

    Great incentives for being good at your job. Prizes, lunch, snacks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Clarksville, TN
    Current Employee - Customer Service Specialist in Clarksville, TN

    I have been working at Convergys full-time (less than a year)

    Pros

    Friendly work environment, opportunity to climb the ladder. A lot of floor support and coachings so you can be the best. This is a great place to start a career. Cash Bonus for good stats. Pay raises based on attendance.

    Cons

    Sometimes you can get bad advise from management. If you don't have a friendly demeanor it can be easy to make customers mad. You have to speak on behalf of the company whether you agree with it or not.

    Recommends
    Positive Outlook

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