Convergys Customer Service and Problem Resolution Representative II Jobs & Careers in Tennessee

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11 hrs ago

Customer Service & Problem Resolution Representative II – new

Convergys Clarksville, TN

Join us at Convergys. In our state-of-the-art call center, youll discover fun, challenging work, surrounded by talented, supportive managers and… CareerBuilder


11 hrs ago

Cust Serv & Problem Res Rep II – new

Convergys Chattanooga, TN

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and… CareerBuilder


1 day ago

Part Time Cust Serv & Problem Res Rep II – new

Convergys Chattanooga, TN

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and… CareerBuilder


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Convergys Reviews

1,339 Reviews
2.9
1,339 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
291 Ratings
  1.  

    Team Leader position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Nashville, TN
    Former Employee - Team Leader in Nashville, TN

    I worked at Convergys full-time for more than 8 years

    Pros

    Learn a lot about telecom industry.

    Cons

    the environment became overly constrictive. Everything has to be scripted to the point of "no uniqueness or individuality allowed" mentality. The focus of what is important changes daily.

    Advice to ManagementAdvice

    Be more proactive instead of reactive

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO