Convergys Jobs & Careers

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Show:  All Results Last 7 Days
19 days ago

Developer, Analytics Applications

Convergys Cincinnati, OH

Convergys Corporation ? Join a leader in customer management for over 30 years. Convergys is uniquely focused on helping companies find new ways to… CareerBuilder


7 days ago

Technician III, Network Svcs

Convergys Appleton, WI

• Assist all end users with general computer operation and desktop application software questions and problems… CareerBuilder


30+ days ago

Support Professional - Customer Service / Saves and Retention / Technical Suppor

Convergys Wilsonville, OR

Don't end up in the back of the pack. Move ahead with Stream today! Stream Offers: • Competitive pay with a 90-day increase based on… CareerBuilder


30+ days ago

Work At Home - Customer Service Representative

Convergys Manassas, VA +6 locations

Exactly what do we do? We provide excellent customer service on behalf of our clients. When you call the… CareerBuilder


28 days ago

Inbound Customer Service Associate

Convergys Welland

As a 3rd party Customer Service provider, our Customer Service Associates are responsible for providing outstanding and exceptional quality support… CareerBuilder


5 days ago

Customer Support & Bilingual Support Representatives

Convergys Jefferson, NY

Convergys (formerly known as Stream) is looking for Customer Support Representatives and Spanish Bilingual Representatives for our ever growing… Convergys


5 days ago

Technical Support Representative $10-$10.45/Hr

Convergys Jefferson, NY

Convergys (formerly known as Stream) is looking for High Energy Technical Support Representatives. As a representative at our ever growing inbound… Convergys


15 hrs ago

Inbound Customer Service Associate - $500 HIRING BONUS – new

Convergys Welland

Join our team of Trusted Advisors and become a wireless technology expert. Youll be responsible for solving problems, providing solutions… Convergys


30+ days ago

Sales and Service Rep III

Convergys Wichita, KS

Interface with customers via phone or the internet for the purpose of following up on hot leads of individuals already interested in purchasing a… CareerBuilder


7 days ago

Inbound Service and Sales Associates

Convergys Longview, TX

• Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or… CareerBuilder


Convergys Reviews

1,334 Reviews
2.9
1,334 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
287 Ratings
  1. 1 person found this helpful  

    Upper Management at its worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Service Representative II  in  Ogden, UT
    Former Employee - Sales and Service Representative II in Ogden, UT

    I worked at Convergys full-time for less than a year

    Pros

    Great customers to talk to.
    No script.
    Very friendly co workers and Trainers.

    Cons

    Old Building.
    Mandatory Overtime.
    No flexible Schedule.
    Cant use PTO whenever you'd like.
    Health insurance too expensive ... anywhere from $85-260 PER CHECK for 1 single person
    Power hungry team leaders
    Abuse of point system... Although we were allowed to use up to 12 attendance points, I had a couple of Team leads that would purposely place a point for no reason, they would never get it fixed or ask you to talk to an OM in which they may or may not do so.
    Complicated phone system.

    Advice to ManagementAdvice

    Purge all of your current team leaders that are power hungry and don't know what they're doing and hire new ones that are willing to help out their agents!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO