Convergys Jobs & Careers

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Show:  All Results Last 7 Days
30+ days ago

NonContingency Collector

Convergys Olathe, KS

Initiate outbound calls to delinquent customers to negotiate payment on accounts due. Collect payments on pre-charge off or early delinquent accounts… CareerBuilder


18 days ago

Tier 1 Technical Support Representative

Convergys Jacksonville, FL

We help clients maximize the power of their contact with their customers. And when that client is a global icon in consumer electronics… CareerBuilder


18 days ago

Health Insurance Customer Service Specialist-McAlpine

Convergys Charlotte, NC

• This position creates and maintains positive customer relationships and responds to customer inquiries regarding products, benefits, eligibility… CareerBuilder


30+ days ago

Japanese Bilingual Cust Serv & Problem Res Rep II - Health Care Industry

Convergys Orem, UT

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures in English & Japanese. • Listen attentively to… CareerBuilder


16 days ago

Customer Service Sales Associate

Convergys Salt Lake City, UT

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Listen attentively to customer needs and… CareerBuilder


16 days ago

Customer Care Sales Consultant

Convergys Omaha, NE

We have a variety of work hours available typically running between noon and midnight, including 1 weekend day. Full-time and part-time shifts are… CareerBuilder


16 days ago

Tech Support Representative Entry Level

Convergys Orlando, FL

Join us at Convergys, proud to be recognized as a 2013 Winner of the Orlando Sentinels Top 100 Companies for Working Families . In our… CareerBuilder


27 days ago

Customer Service Associate

Convergys Lake Mary, FL +3 locations

Join us at Convergys. In our state-of-the-art call centers, you'll discover fun, challenging work, surrounded by talented, supportive managers and… CareerBuilder


16 days ago

Bilingual Customer Service Associates

Convergys Pharr, TX

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures • Listen attentively to customer needs and… CareerBuilder


18 days ago

Bilingual English / Spanish Sales and Service Representative

Convergys Tamarac, FL

When completing the application please include all work history on the application for consideration. Due to the number of applications received we… CareerBuilder


Convergys Reviews

1,331 Reviews
2.9
1,331 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
286 Ratings
  1.  

    The people in corporate don't really care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales & Service Representative  in  Brownsville, TX
    Current Employee - Customer Sales & Service Representative in Brownsville, TX

    I have been working at Convergys full-time for less than a year

    Pros

    You had a 12 point system for time you could be absent if you needed to, the pay was okay, and the people were nice.

    Cons

    They were always going on about sales, I had a high sales quota, so they would go after me about VOC voice of the customer, if that was great too, they would go on about phone calls even though you would often have to help with a technical support question, then billing, and then try to make a sale, even if you did your job right they would find something else.

    Advice to ManagementAdvice

    Use better equipment, and give access to customers so they can speak to someone at the local office as well.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO