Convergys

www.convergys.com

Convergys Jobs & Careers in Orlando, FL

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Show:  All Results Last 7 Days
19 days ago

Temporary Customer Service and Sales Associate

Convergys Orlando, FL

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns… CareerBuilder


7 days ago

Customer Service Associate

Convergys Orlando, FL

Join us at Convergys. In our state-of-the-art call centers, you'll discover fun, challenging work, surrounded by talented, supportive managers and… CareerBuilder


7 days ago

Binlingual English/Spanish Customer Service Associate

Convergys Orlando, FL

Join us at Convergys. In our state-of-the-art call centers, you'll discover fun, challenging work, surrounded by talented, supportive managers and… CareerBuilder


7 days ago

Juniper Networking Support Representative - Tier III Tech

Convergys Orlando, FL

• Effectively troubleshoot and resolve customer's network issues • Confirm customer understanding of the solutions and provide additional customer… CareerBuilder


7 days ago

Tech Support Rep 2

Convergys Orlando, FL

Candidate will resolve customer problems via the telephone (call center environment), WEB, E-mail, Chat or Auto-support (Automated E-mail response… CareerBuilder


22 days ago

Sr Mgr Oper Systems Eng

Convergys Lake Mary, FL

Provide technical leadership and expertise in the resolution of highly complex customer problems for development projects across all organizations… CareerBuilder


30+ days ago

Customer Service

Convergys Lake Mary, FL

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns… MyJobHelper


Convergys Reviews

1,550 Reviews
2.8
1,550 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
361 Ratings
  •  

    Pros and cons just like every job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Orlando, FL
    Former Employee - Technical Support in Orlando, FL

    I worked at Convergys full-time (more than a year)

    Pros

    Great employees and opportunity for advancement.

    Cons

    Performance goals and metrics are absurd.

    Advice to ManagementAdvice

    Team managers and quality analyst should be required to take inbound calls occasionally in order to get a better understanding of what the representatives are experiencing.

    Recommends
    Positive Outlook
    No opinion of CEO

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