Convergys

  www.convergys.com
  www.convergys.com

Convergys Jobs & Careers in Orlando, FL

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Show:  All Results Last 7 Days
30+ days ago

Temporary Customer Service and Sales Associate

Convergys Orlando, FL

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns… CareerBuilder


30+ days ago

Tech Support Representative Entry Level

Convergys Orlando, FL

Join us at Convergys, proud to be recognized as a 2014 Winner of the Orlando Sentinel's Top 100 Companies for Working Families . In our… CareerBuilder


30+ days ago

Customer Service Associate

Convergys Orlando, FL

Join us at Convergys. In our state-of-the-art call centers, you'll discover fun, challenging work, surrounded by talented, supportive managers and… CareerBuilder


30+ days ago

Binlingual English/Spanish Customer Service Associate

Convergys Orlando, FL

Join us at Convergys. In our state-of-the-art call centers, you'll discover fun, challenging work, surrounded by talented, supportive managers and… CareerBuilder


30+ days ago

Tech Support Rep 2

Convergys Orlando, FL

Candidate will resolve customer problems via the telephone (call center environment), WEB, E-mail, Chat or Auto-support (Automated E-mail response… CareerBuilder


30+ days ago

Juniper Networking Support Representative - Tier III Tech

Convergys Orlando, FL

• Effectively troubleshoot and resolve customer's network issues • Confirm customer understanding of the solutions and provide additional customer… CareerBuilder


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Convergys Reviews

1,485 Reviews
2.8
1,485 Reviews
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Convergys President & CEO Andrea Ayers
Andrea Ayers
337 Ratings
  1.  

    Pros and cons just like every job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Orlando, FL
    Former Employee - Technical Support in Orlando, FL

    I worked at Convergys full-time (more than an year)

    Pros

    Great employees and opportunity for advancement.

    Cons

    Performance goals and metrics are absurd.

    Advice to ManagementAdvice

    Team managers and quality analyst should be required to take inbound calls occasionally in order to get a better understanding of what the representatives are experiencing.

    Recommends
    Positive Outlook
    No opinion of CEO

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