Convergys Jobs & Careers in Tennessee

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12 days ago

Customer Service & Problem Resolution Representative

Convergys Clarksville, TN

NOW HIRING FOR FULL TIME CUSTOMER SERVICE SALES ASSOCIATES. WORK FOR A COMPANY THAT IS PROVEN TO BE A GREAT PLACE TO WORK, WE HAVE BEEN IN THE… Convergys


17 days ago

Health Care Customer Service Representative - Seasonal

Convergys Chattanooga, TN

Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. Listen attentively to customer needs and concerns… CareerBuilder


Convergys Reviews

1,354 Reviews
2.9
1,354 Reviews
Rating Trends

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Convergys President & CEO Andrea Ayers
Andrea Ayers
296 Ratings
  1.  

    Team Leader position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader  in  Nashville, TN
    Former Employee - Team Leader in Nashville, TN

    I worked at Convergys full-time for more than 8 years

    Pros

    Learn a lot about telecom industry.

    Cons

    the environment became overly constrictive. Everything has to be scripted to the point of "no uniqueness or individuality allowed" mentality. The focus of what is important changes daily.

    Advice to ManagementAdvice

    Be more proactive instead of reactive

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO