Convio Jobs & Careers in Austin, TX

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25 Reviews
25 Reviews
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Approve of CEO
Convio Chairman and CEO Gene Austin
Gene Austin
20 Ratings

    Good place to work overall, challenging for a UX professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior USer Researcher in Austin, TX
    Current Employee - Senior USer Researcher in Austin, TX

    I have been working at Convio


    Convio is a great place to work with a really healthy and functional vibe, and it's really rewarding to get to earn a decent salary while helping non-profit organizations. The CEO has an open door policy (which I have taken advantage of, so I can verify that it's real). Salary, benefits, and fringe benefits are good, and there's an ambiance of mutual respect.


    Convio doesn't have any senior people who really "get" User Experience work, which can make it frustrating to try to evangelize for it. There's no hostility, there's just limited appreciation for the benefits. That said, if one approaches that as an opportunity and challenge instead of a problem, one can make headway. I have, though it's been slow.

    Advice to ManagementAdvice

    Hire a UX manager at the director level, and include them in strategy discussions. Ideally, position UX between Product Management and Engineering, and not as a sub-entity of either.

    Approves of CEO

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