Cooper Hotels Jobs & Careers

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14 days ago

Guest Service Manager

Cooper Hotel Group Fort Myers, FL

Cooper/CSS Hotels is looking for a Front Office Manager for our Homewood Suites in Fort Myers Airport. We are seeking an individual who would like… HCareers


30 days ago

Restaurant Manager

Cooper Hotel Group Memphis, TN

also include P & L , inventories control, and payroll cost. This is a full time position, that includes full benefit package: 401K, group insurance… HCareers


Cooper Hotels Reviews

3 Reviews
3.0
3 Reviews

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  1.  

    Family run and owned hotel business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cooper Hotels full-time for more than a year

    Pros

    Clean work environment
    Biweekly pay. Some times it is even correct.
    Air conditioning
    Free coffee, free water, free air
    Kind of get the idea that I find very little to be positive about this company?

    Cons

    HR is incompetent.
    Communication is severely lacking, on site and between the employee and corporation administration.
    Local management is more concerned with impressing the main hotel chain inspector, than having the property ready for guest check in on a day by day basis.
    On site restaurant is never deep cleaned. Grease and food is allowed to collect around, behind and under equipment.
    Budget constraints are such that materials for daily repairs can not be purchased in a timely manner.
    Wages are extremely low and raises are very miserly.
    Christmas bonus is a two night stay on another property given out at random. There are no incentive bonuses given out, no performance bonuses.
    Benefits are poorly communicated. Benefits provided are very substandard.
    Free employee meals are mostly heavy starches, bland, poorly cooked, raw, undercooked, overcooked, and comes from a very dirty kitchen that the staff never deep cleans.

    Advice to ManagementAdvice

    Open lines of real communication between the employees and corporation administration.
    Encourage local round table discussions with department employees and the general manager and HR admin..
    Encourage incentive and performance bonuses.
    Negotiate for real benefits that will cover real needs of the employees.

    Doesn't Recommend
    Neutral Outlook